Cecilia McDowell
Bristol,VA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Caris Healthcare
02.2024 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
Server
Perkins Restaurant and Bakery
08.2010 - 02.2024
- Welcome guests with personable attitude, and a helping hand
- Developed strong and lasting resident relationships
- Addressed concerns or complaints quickly to improve service
- Provided exceptional service to high volume of daily customers.
Education
Associates of Applied Science -
Virginia Highlands Community College
Abingdon, VA2023
Skills
- Direct Patient Care
- Geriatric Care
- Case Evaluation
- Medical Records Management
- Patient Advocacy
- Palliative Care
Certification
Registered Nurse (RN), VA
Basic Life Support (BLS)
Health Science Certificate
Microsoft Office Specialist
Timeline
Registered Nurse Case Manager
Caris Healthcare
02.2024 - Current
Server
Perkins Restaurant and Bakery
08.2010 - 02.2024
Associates of Applied Science -
Virginia Highlands Community College
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