Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cecilia Nasol

San Bruno,CA

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Person In Charge

Safeway
07.2005 - Current
  • Implemented safety protocols to reduce workplace accidents and maintain compliance with industry regulations.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Facilitated training sessions for employees on various topics, enhancing their skills and knowledge for career growth.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Identified potential risks in business processes early on, implementing preventive measures to mitigate negative impacts on the organization''s objectives.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.

Inventory Specialist

Best Buy
07.2004 - 02.2021
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Performed data entry and completed proper paperwork.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Handled day-to-day shipping and receiving overseeing more than 300 packages per day.

Education

No Degree - Computer And Information Sciences

City College of San Francisco
San Francisco, CA
06.2001

Skills

  • Customer Service
  • Priority management
  • Resource Allocation
  • Inventory Oversight
  • Operations Oversight
  • Training and mentoring

Certification

Total Quality Management Certificate

Computer Repair Certification

Computer Technician & Integrator Certification

Cisco Networking Certification

Timeline

Person In Charge

Safeway
07.2005 - Current

Inventory Specialist

Best Buy
07.2004 - 02.2021

No Degree - Computer And Information Sciences

City College of San Francisco

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Cecilia Nasol