Cecilia Niang

Produce Team Member

Kroger's Grocery

11.2022 - Current

Enhanced customer satisfaction by providing exceptional service and product knowledge.
Participated in regular department meetings to share ideas for continuous improvement initiatives within the produce section.
Streamlined produce department operations for increased efficiency and productivity.
Maximized product shelf life through vigilant rotation practices based on expiration dates or visual quality cues.
Reduced waste by implementing proper rotation procedures and timely disposal of expired items.
Safeguarded food safety standards by adhering to sanitation guidelines and store policies.
Assisted customers with special requests, ensuring their needs were met promptly and accurately.
Improved workflow efficiency by maintaining clean workspaces and well-organized backroom storage areas.
Maintained well-stocked and visually appealing display cases to attract customers.
Collaborated with team members to ensure consistent quality and freshness of products.
Trained new team members in proper handling, storage, and merchandising techniques for produce items.
Handled customer inquiries professionally, offering solutions that enhanced their shopping experience.
Boosted sales through attractive displays, creative cross-merchandising, and strategic placement of promotional materials.
Kept tidy and organized area to comply with cleanliness standards.
Pleasantly greeted customers and provided prompt and courteous service.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Checked for outdated and overripe grocery items and removed from inventory.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Inspected produce to update and adjust pricing information.
Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Sorted and packaged produce items to prepare for shipments.
Performed cash, card, and check transactions to complete customer purchases.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Created inviting environment for customers by maintaining store organization and cleanliness.
Developed strong rapport with customers and created positive impression of business.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Wrapped, boxed and weighed bakery department products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Recommended complementary purchases to customers, increasing revenue.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Conducted regular inventory checks for accurate stock control and ordering purposes.
Increased accuracy of inventory records by conducting thorough audits at regular intervals.
Demonstrated flexibility in scheduling to cover shifts when needed, contributing to overall team success.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Contributed to the achievement of sales targets by consistently promoting seasonal items or featured specials.
Minimized shrinkage rates with diligent monitoring of temperature controls in refrigeration units.
Facilitated smooth communication between team members as a proactive problem solver during high-stress situations.
Strengthened relationships with suppliers through open communication channels, ensuring timely delivery of high-quality produce items on a consistent basis.

Summary

Overview

Work History

Produce Team Member

Education

High School Diploma -

Skills

Languages

Timeline

Produce Team Member

High School Diploma -

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