CECILIA PEREZ
Rowlett,Texas
Summary
Friendly customer service with years of experience committed to providing high quality service and developing customer relationship. Always willing to help new candidates with the qualified skills. Always willing to learn a new task. No limits to what I can learn.
Overview
10
10
years of professional experience
Work History
On Site Recruiter
Quality Staffing Now
Garland, Texas
06.2023 - 05.2024
- Developed and implemented strategies to ensure equal opportunities for all staff.
- Assessed potential discrimination issues in the workplace and identified solutions.
- Provided advice on employment policies, procedures and rights of employees.
- Reviewed recruitment practices to ensure compliance with legal requirements.
- Investigated complaints related to harassment or discrimination in the workplace.
- Created reports on progress made in achieving equality objectives.
- Monitored employee feedback through surveys and interviews to identify areas of improvement.
- Daily and weekly payrolls report
- Collected all information and documentations for hire packet
- 24/7 on call
- Introduced payroll information in the system according to employees file
Receptionist
CCG Construction
Dallas, Texas
02.2019 - 05.2023
- Scheduled and confirm appointments
- Answered and directed incoming calls using multi-line telephone system
- Delivered administrative support to team members by making copies, sending faxes, emails, organizing documents and rearranging schedules
- Processed payments and updated accounts to reflect balance changes
- Maintained daily calendars, set appointments with clients and planned daily office events
- Handled payment processing and provided customers with receipts and proper bills and change
- Pulled and organized requested documentation
- Greeted visitors and verified reason for visit and appointment information
- Determined needs of visitors and provided information or solutions
- Signed for packages, recorder deliveries and distributed to personnel.
Medical Assistant receptionist
Pain Free Chiropractic
Dallas, Texas
03.2014 - 03.2016
- Set appointments for physician visits and procedures
- Checked voicemails, returning calls and directing messages to team members
- Greet each patient pleasantly and offered day sheet for easy sign-in
- File documents
- Retrieved faxes make copies, print x-ray, MRI, Ct reports
- Managed multiple office lines
- Informed patients of financial responsibilities prior to rendering services
- Update patients accounts.
Skills
- Pre-employment screening
- Client relation management
- Candidate Screening
- Background Checks
- Verbal and written communication
- New Hire Orientation
- Candidate searching
- In-person and Telephone Interviewing
Languages
- Spanish, First language
- English, 70%
Timeline
On Site Recruiter
Quality Staffing Now
06.2023 - 05.2024
Receptionist
CCG Construction
02.2019 - 05.2023
Medical Assistant receptionist
Pain Free Chiropractic
03.2014 - 03.2016
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