Cecilia Raines
Spring,TX
Summary
Accomplished Human Resources Director/Consultant with over 20 years of hands-on HR management experience and broad knowledge of HR metrics for benchmarking, measuring, analyzing and articulating value and ROI of HR initiatives, practices and policies. Guides, trains, and supports clients in areas of strategic human capital management, employment law compliance, employee relations, organizational development, workers' compensation administration and overall development of best practices in human resources. Demonstrates strong business acumen and possesses entrepreneurial spirit with genuine desire to proactively and consistently deliver results for clients and internal teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Consultant
CLR Staffing and HR Consulting Agency
09.2007 - Current
- Compensation Analysis Benefits invoice reconciliations 401K Management Design Policies and Procedures and Employee Handbooks Audits and Compliance Response to Worker’s Compensation and Unemployment claims/hearings Training and Development Staffing and Recruitment Services
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Drove change management practices to enable organizational effectiveness and incorporate diversity and inclusion strategy to foster culture of inclusion to maximize competitive advantage and skills of workforce.
Human Resources Director
Metalogic Inspection Services, Inc.
03.2022 - 11.2023
- HR Leader for the U.S
- Employee Relations Benefits Administration Compensation Analysis Benefits invoice reconciliations Represent employer for EEOC, Worker’s Compensation, and Unemployment Claims/hearings Represent Employer for risk and compliance issues, lawsuits including but not limited to attorney meetings, depositions, and court appearances 401K Management Design Policies and Procedures and Employee Handbooks Audits, Safety, and Compliance Training and Development Staffing and Recruitment
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Conducted company-wide town hall meetings to convey updates.
- Maintained human resources regulatory compliance with local, state and federal laws.
Human Resources Director
Nexus Health Systems
01.2017 - 08.2020
- HR Director for Healthbridge Children’s Hospital (Reduction in Force) Oversaw HR, Payroll, Benefits, and HRIS Management Processed payroll for 300+ employees via ADP Workforce Now Reconciled and approved all benefits invoices including Medical, Dental, STD/LTD, and Life Insurance Audited 401K plan contributions, ran reports, monitored uploading and funding Liaised between departments or other groups to improve function or communication Advised others on legal or regulatory compliance matters Recommended organizational process or policy changes Administered compensation and benefits programs Analyzed data to inform operational decisions or activities
HR Administrator
StaffMark
08.2016 - 11.2016
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Processed approximately 40 employee changes per day– Job, Supervisor, Cost Center, Transfers, Pay Changes, and Terminations Scheduled HR Meetings and Conference/Video Conference Rooms Assisted with Recruitment and Set up of Training Reserved Meeting Space and Classrooms Updated Intranet Site with Policy changes, Org Chart Updates, etc
Human Resources Manager
ResCare Workforce Services
05.2015 - 08.2016
- Oversaw HR, Payroll for 100+ employees, Benefits, and HRIS Management Utilized Enterprise and ADP for applicant tracking, onboarding and HRIS database management Liaised between departments or other groups to improve function or communication Advised others on legal or regulatory compliance matters Recommended organizational process or policy changes Administered compensation and benefits programs Analyzed data to inform operational decisions or activities Participated in strategic planning; succession planning as well as audits and compliance Created and implemented policies and procedures and employee handbooks
Human Resources Representative
Ochsner Health System
08.2011 - 05.2015
- Assisted with Payroll and Benefits by managing processes of onboarding new hires via Taleo, Oracle, and ADP, transfers (Match 2.0), employee changes to personal info., terminations, and unemployment claims Prepared and processed job postings per department, salary changes, PTO sellbacks, refunds, retros and verifications of employment Led a team of 30 nurses, case managers, and regular staff during a special project that resulted in savings of $10,000,000 for the hospital
- Assisted System Director with strategic planning related to Healthcare Reform and Quality Initiatives Facilitated the development and implementation of Managed Care and Healthcare Reform Quality programs to meet and exceed department and system goals Training & Development- PowerPoint Presentations-Classroom Setting for employees instrumental in the development and implementation of a system-wide Healthcare Reform initiative, Hierarchical Condition Category (HCC); acknowledged by System CEO and CMO for success and recognized in Power of One Assisted with the development and implementation of the OOC Post Discharge Follow-up assessment and appointment Initiative; accountable for ongoing oversight
- Assisted with reporting, presenting analysis of findings and recommendations to System Director Assisted with Succession Planning Super-Scheduler for all Clinics and locations Assisted with the department (OOC) day-to-day operations, i.e. scheduling, staffing, recruitment, and payroll
- Assisted with strategic planning related to Healthcare Reform and Quality Initiatives Facilitated the development and implementation of Managed Care and Healthcare Reform Quality programs to meet and exceed department and system goals Assisted with reporting, presented analysis of findings, and recommendations to Regional Director Assisted with department day to day operations, i.e. scheduling, staffing, recruitment, payroll Assisted clinics with projects and outside provider staffing set up Worked in collaboration with Peoples Health, Humana, and other payers to improve risk scores and HEDIS measures
Outreach Project Supervisor
Kelly Services
07.2010 - 08.2011
- Created policies and procedures relevant to business unit; trained staff on policies and procedures Supervised catering staff of over 80 employees at Venice Responder’s Village ensuring that all duties were performed safely and efficiently Assisted staff in the preparation of breakfast, lunch and dinner for more than 1,000 emergency and oil spill clean-up crew Recorded time worked on daily time sheets; reviewed, approved, and submitted to Kelly Services for processing Served as a liaison between staff, catering owner, Kelly Services and BP Director
Human Resources Director
Archdiocese of New Orleans Christopher Homes, Inc.
12.2006 - 07.2010
- Implemented a new payroll system and hand punch time machines integrated at all facilities Integrated new time punch system with the current HRIS system, ADP Recruitment, Onboarding and Orientation Audits and Compliance Training & Development- PowerPoint Presentations-Classroom Setting & 1:1 Meetings Managers, Directors & Employees Employee Relations Employee Retention HRIS Management Draft, Update, and Implement Policies and Procedures
- Payroll Administration – Run and Analyze Time Detail Reports, Approve Time Cards, Process Payroll Benefits Administration – New and Open Enrollment, FMLA, Short/Long Term Disability, Worker’s Comp, FMLA Served on the Benefits Committee for the Archdiocese of New Orleans Served on the HR Committee for the Archdiocese of New Orleans Staffing and Recruitment Service
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Directed job fairs to bring in local talent for long-term and seasonal positions.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Processed employee claims involving performance issues and harassment.
- Created a user-friendly employee handbook that was much easier to update and maintain than prior manual.
- Conducted exit interviews to understand better reasons why employees were separating from the company.
Human Resources Generalist
Archdiocese of New Orleans
09.2006 - 07.2010
- Provided oversight for daily operations of the Human Resources Department in designing, planning and implementing Human Resources programs Developed policies for staffing, compensation, benefits, I-9 verifications, employee relations, investigations, training, and health and safety programs Assumed responsibility for recruitment of new hires Maintained HRIS database, orientation of new hires, employee relations, employee incident investigations, terminations, and site visits
- Payroll Administration – Run and Analyze Time Detail Reports, Approve Time Cards, Process Payroll Benefits Administration – New and Open Enrollment, FMLA, Short/Long Term Disability, Worker’s Comp, FMLA Ensured that all legal requirements were being met as per the Department of Labor’s rules and regulations as well as EEOC guidelines
Education
Bachelor of Science - Human Resources Management
Capella University
Minneapolis, MN03.2018
Master of Science - Management
Lamar University
Beaumont, TX12.2020
Skills
- Microsoft Office: Word, Excel, Outlook, PowerPoint
- ADP, Workforce Now
- TWIST (Work In Texas online system)
- TIERS, FACS
- Gazelle
- Compensation analysis
- Training and development
- Payroll administration
- Employee relations
- Benefits administration
- Office management
- Warehouse management
- Manufacturing management
Affiliations
- Texas Notary Public
- Honor Society (member) – Lamar University M.S. Port and Terminal Management Business Program
- International Honor Society in Business (member) – Capella University B.S. Degree
- Society for Human Resource Management (member)
- SHRM, Texas Bay (member)
Otherexperience
- Humble ISD, Temporary Contractor COVID 19 Site Manager Guest Teacher
- DePaul Tulane Psychiatric Hospital, Patient Care Support - Representative
- Tulane University Hospital and Clinic, Heart and Thoracic Transplant, Admin Assistant
- Methodist Behavior Resources, HR/Office Manager 2 Clinics (Business Closed)
- Louisiana Rehabilitation Clinic, Office Manager (Business Closed)
References
- Kevin McAndrews, Vice President of Human Resources, Nexus Health Systems, 504-247-8008
- Jo Ikard, Gulf Coast District Supervisor, Veterans Administration/Workforce Solutions, 409-466-1620
- Dr. Chalana Alexander, Human Resources Director, Archdiocese of New Orleans, 504-915-3007
Certification
PHR
Timeline
Human Resources Director
Metalogic Inspection Services, Inc.
03.2022 - 11.2023
Human Resources Director
Nexus Health Systems
01.2017 - 08.2020
HR Administrator
StaffMark
08.2016 - 11.2016
Human Resources Manager
ResCare Workforce Services
05.2015 - 08.2016
Human Resources Representative
Ochsner Health System
08.2011 - 05.2015
Outreach Project Supervisor
Kelly Services
07.2010 - 08.2011
Human Resources Consultant
CLR Staffing and HR Consulting Agency
09.2007 - Current
Human Resources Director
Archdiocese of New Orleans Christopher Homes, Inc.
12.2006 - 07.2010
Human Resources Generalist
Archdiocese of New Orleans
09.2006 - 07.2010
Bachelor of Science - Human Resources Management
Capella University
Master of Science - Management
Lamar University
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