Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hi, I’m
Cecilia Rainey
Cincinnati,OH
Summary
Overview
13
years of professional experience
Work History
Kradle to Krayons Newport , KY
Assistant Childcare Director
08.2018 - 10.2023
Job overview
- Provided guidance to departmental staff in resolving customer complaints.
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Conducted training sessions on new processes or products for internal staff members.
- Represented the company at industry conferences as a subject matter expert.
- Handled incoming and outgoing mail, email and faxes.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Managed schedules by completing work accurately and on time.
- Produced and distributed memos, newsletters and other forms of communication.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership and supervision to staff, including assigning duties and monitoring performance.
- Developed policies and procedures for the day-to-day operations of the childcare center.
- Conducted interviews, recruited, trained and evaluated personnel.
- Ensured compliance with licensing regulations, safety standards and health requirements.
- Planned and organized special events for children such as field trips, parties or educational activities.
- Implemented age appropriate curricula in accordance with state guidelines.
- Maintained accurate records of attendance, assessments and other relevant documents.
- Resolved conflicts among children or between staff members in a professional manner.
- Managed budgeting processes to ensure efficient use of resources.
- Created lesson plans to engage children in active learning experiences.
- Provided guidance to parents on how best to support their child's development.
- Assisted teachers in creating individualized education programs for students with special needs.
- Coordinated with outside organizations such as schools or medical providers when necessary.
- Attended meetings with stakeholders such as funders or government representatives.
- Communicated regularly with school district personnel regarding student progress.
- Participated in professional development opportunities to stay abreast of changes in the industry.
- Inspected classrooms daily for cleanliness, safety hazards and educational materials availability.
- Evaluated program effectiveness through surveys, focus groups or data analysis techniques.
- Launched marketing campaigns and events to attract community members and increase enrollment.
- Communicated with parents and fostered strong professional relationships.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Precious GemsCincinnati , OH
Director
03.2011 - 07.2018
Job overview
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Served as a public spokesperson at industry events or conferences.
- Assessed employee performance against established benchmarks or targets.
- Cultivated and maintained relationships to promote positive work culture.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Seton High SchoolCincinnati , OH
High School Diploma
06-1989
University Overview
University of CincinnatiCincinnati, OH
Some College (No Degree) from Liberal Arts And General Studies
University Overview
Skills
- Special Needs Support
- Curriculum Planning
- Parent Communication
- Activity Coordination
- Safety Regulations Compliance
- Administrative Functions
- Staff Management
- Professionalism
- Event Planning
- Documentation and Recordkeeping
- Problem-Solving Aptitude
- Good Telephone Etiquette
- Planning and Coordination
- Cultural Awareness
- Teambuilding
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Childcare Director
Kradle to Krayons
08.2018 - 10.2023
Director
Precious Gems
03.2011 - 07.2018
Seton High School
High School Diploma
University of Cincinnati
Some College (No Degree) from Liberal Arts And General Studies
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