Cecilia Ramirez
Sacramento,CA
Summary
Dynamic and results-oriented professional with a proven track record at UC Davis Comprehensive Cancer Center. Excelled in teamwork and collaboration, enhancing unit efficiency, and demonstrated exceptional customer service skills. Skilled in computer applications and adept at managing multiple priorities with attention to detail. Successfully improved operational workflows and patient care through proactive learning and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Extern
UC Davis Comprehensive Cancer Center
09.2024 - 10.2024
- Proactively sought out opportunities to learn from experienced medical assistants and other healthcare professionals, growing in clinical knowledge and aptitude.
- Demonstrated commitment to teamwork by consistently stepping up when additional help was required or requested within the unit or department.
- Developed strong time-management skills by balancing multiple responsibilities during fast-paced hospital shifts.
- Ability to effectively communicate and provide excellent customer service to the target audience.
- Preparing for pre-ops folders, presetting rooms for procedures like Gyn-oncology, and FNA set ups (fine needle aspiration).
- Obtaining accurate vitals from patients, and rooming for the provider
- Shadowed experienced medical assistant as they provided direct patient care, learning essential techniques for effective bedside manner and communication.
- Demonstrated proficiency input data into spreadsheets and EMR databases with patients information.
- Assisted with learning how to open and close down clinic.
- Observed pre-op education closely, gaining insight into pre- and post- operative care protocols for successful outcomes.
- Gained valuable clinical experience through rotations in various cancer center departments.
- Checking expiration dates and restocking supplies
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Participated in hands-on clinical training under the supervision of experienced medical assistants professionals to refine practical skills.
- Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met.
- Relevant to medical terminology
Shift Lead
Burger King
09.2021 - 12.2023
- Completed store opening and closing procedures and balanced tills.
- Served as a reliable point-of-contact for upper management when needed, effectively communication any issues or successes from daily operations.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Resolved customer complaints and issues, offered thoughtful solutions to maintain customer satisfaction.
- Improved team productivity by implementing accurately using POS software.
Shift Lead
ProShow Baseball
02.2024 - 08.2024
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
- Generated reports detailing findings and recommendations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies. Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Created and managed project plans, timelines and budgets.
Education
UEI College
4424 Florin Road, Sacramento 9582310-2024
High School Diploma -
Pleasant Grove High School
9531 Bond Road, Elk Grove CA 9562405-2023
Skills
- Teamwork and Collaboration
- Professional Developmental
- Customer Service
- Computer Skills
- Attention to Detail
- Work Planning and Prioritization
Certification
- HIPAA Compliance Certification– HIPAA Exams, Inc.
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Workplace Health and Safety Certificate – OSHA Training Institute Education Centers.
- ServSafe Food Handler's Certification
Timeline
Student Extern
UC Davis Comprehensive Cancer Center
09.2024 - 10.2024
Shift Lead
ProShow Baseball
02.2024 - 08.2024
Shift Lead
Burger King
09.2021 - 12.2023
UEI College
High School Diploma -
Pleasant Grove High School
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