Cecilia Rodriguez M.

Efficiently handled customer orders

Delivered exceptional customer service to clients

Managed customer requests and sales orders effectively

Assisted with inventory management

Experienced in prep cooking.

Front Desk Check-in & out with a smile, warmth.

Answer phones, help patients with any concerns, questions, or appointment needs.

Submit pre-authorizations to Medicaid, and other private insurance companies.

Submit claims for orthodontic treatment and extractions through Liberty.

Scheduled new patients and ensured complete collection of required information.

Implemented payment plan set-ups and executed contract signing.

Excellent time management, be productive throughout the entire shift.

Give the patient a great experience, timely, and informative. Ensure closing reports and collections are correct.

Produced timely and efficient records of x-rays and photos for Medicaid patients.

Orthodontic consultations.

Encouraged individuals to begin their journey in orthodontic treatment.

Transfer case handling, closing orthodontic contracts.

Leadership, coach new treatment coordinating.

Providing excellent customer service by greeting patients and going over their concerns - Answering phone calls, confirming appointments, and filling the schedule.

Collecting payments over the phone or at the time of scheduling.

Verifying insurances, such as Medicaid or private insurance companies.

Interacting with our first-time patients and parents in the consultation room, making sure everything is prepared for the doctors before coming in the exam room.

Enabling patients to start treatment by offering various financial options.

Submitting for orthodontic treatment through Medicaid.

Administrative work.

Encouraged individuals to begin their journey in orthodontic treatment.

Prepared end-of-day closing reports and managed cash handling responsibilities effectively.

Taking orders in a timely manner.

Provide excellent customer service, helping with inventory.

Managed customer invoicing.

Managed and coordinated calendar events efficiently.

Answering phone calls.

Processing payments and invoices.