Cecilia Romero

In my time here at Cargill, I cross trained between three departments, the current one i'm in being for food, safety, quality and regulations (FSQR), and my past positions were split between accounting and sales:

• Monitored staff organization and suggested improvements to daily functionality.
• Tracked quality issues with external customers, suppliers, and internal plant operations.
• Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
• Recorded, analyzed, and distributed statistical information.
• Inspected products and worker progress throughout production.
• Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
• Reported production malfunctions to managers and production supervisors.
• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

I worked at Starbucks in California and Texas as soon as I got out of high school and even while I acquired my position at Cargill.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Recommended products based on solid understanding of individual customer needs and preferences.