Summary
Overview
Work History
Education
Skills
Accomplishments
Personal
References
Certification
Languages
Timeline
ResearchAssistant
Cecilia Ibarra

Cecilia Ibarra

Hesperia,CA

Summary

  • To obtain a position with a well-established organization where acquired skills can be utilized toward continued growth and advancement.
  • Excellent customer service.
  • Proven leader.
  • Strong communication and interpersonal skills.
  • Ability to adhere and implement policies and procedures.
  • Reliable, dependable and able to work in a fast-paced environment.
  • Flexible and willing to work various shifts based on customer requirements.
  • Excellent organizational skills.
  • Proficient bilingual skills: reading, writing and speaking the English and Spanish language.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Prep - Order/Grill Cook

08.2022 - 01.2024
  • Knowledge of cooking techniques such as braising, baking, roasting (oven or rotating spit) and high level skillet/sauté work
  • Knowledge of all kitchen equipment, including adjusting thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles
  • Maintains standards and specifications related to food preparation and food handling on a daily basis, understands measurements requirements
  • Knowledge and understanding of food safety and sanitation guidelines including temperature requirements and HACCP (Hazard Analysis and Critical Control Points) while understanding the science in cooking temperatures
  • Responsible for checking and maintaining proper temperatures throughout preparation, cooling, holding and serving of food items including adjusting thermostat controls to regulate temperatures
  • Observes and tests food being cooked by tasting, smelling and piercing with cooking utensils to determine that food is cooked properly, according to specifications.Clean kitchen equipment
  • Ability to handle special dietary requests and to work with guests requiring special requests due to dietary concerns
  • May prepare sauces 'a la minute' using advanced sauce preparation techniques
  • Prepares connfits and compotes
  • Creates seasonings, cures and rubs
  • May bone and clean shellfish, cut, trim or grind meats, fish or poultry
  • Must demonstrate advanced culinary technical skills required in food preparation and use of kitchen equipment
  • Must demonstrate ability to present and discuss menu item preparation with Dinner Cooks, Order/Grill Cooks, and Guests

Team Member

04.2022 - 07.2022
  • Greets Guests with a smile in a timely and professional manner
  • Operates Cinemark's POS system
  • Properly utilizes Personal Protective Equipment while completing position-specific tasks
  • Voids passes, coupons, and discount tickets after the transaction has finished and processes any refunds, when necessary, with the required forms
  • Verifies tickets at podium and directs Guests to an auditorium
  • Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
  • Provides pricing, movie, specialist event, alternative movie selections, and general theater information
  • Responds to phone calls and questions from Guests in a professional and quality customer service manner
  • Conducts theater inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Keeps theater property clean and free from debris
  • Prepares food and properly operates cooking, warming, and popping equipment
  • Consistently wipe down and sanitize Employee high-contact areas within our auditoriums and restrooms such as non-food surface areas
  • Consistently wipe down and sanitize Guest services areas, and any other areas that are highly touched by a Guest or Team Member
  • Complies with all local, state, and federal food safety laws
  • Adapts to the frequency and scope of required cleaning as tasks
  • Monitors safety and security issues and reports to management
  • Assists with all opening and closing duties as assigned by management
  • Performs other work-related duties as assigned.

Contact Tracer

10.2021 - 02.2022
  • COVID-19 Disease Investigator: Interview students and parents to elicit information regarding their contacts to COVID-19 positive patients and to determine possible personal and health history related to transmitted diseases
  • Educates and counsels patients regarding transmitted diseases and risk reduction
  • Maintains records on all delinquent and/or non-conforming patients
  • Prepares individual narrative reports concerning work procedures and certain patients
  • Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities
  • Assist with training of new members joining our team and shadowing to ensure they had a thorough understanding of the process and software being used.

Community Health Worker and Care Access Specialist

11.2018 - 07.2020
  • The CHW assists the patient in accessing community services and educating the patient and family regarding the plan of care
  • Acts as an advocate to decrease disparities in social determinants of health among vulnerable populations such as cultural factors, housing, language obstacles and knowledge of how to access social services and other resources
  • The Care Access Specialist responds to community and grant participant inquiries and requests for direct referrals to departmental, community, and grant partner services using a computerized system in a call center environment.

Education

Pastry And Baking

Auguste Escoffier
Online

High School Diploma -

Hesperia High School
Hesperia, CA

Victor Valley College
Victorville, CA

Skills

  • Organization
  • Medical Office/ Hospital Registration
  • Call Center: data reporting, scheduling, in- person/over the phone communication skills
  • Insurance Verification
  • Interdepartmental Services
  • Microsoft Office - Word, Outlook, Excel, PowerPoint, Dynamics, Teams
  • Graphic Design - Adobe (Photoshop, InDesign, Illustrator) and Dreamweaver
  • Electronic Medical Records - Centricity, Allscripts, Epic EMR
  • Amazon Connect
  • Zoom
  • Wix Website Creator Software

Accomplishments

  • Achieved community changes by completing duties as a CHW and attending towns meeting to create awareness and difference with accuracy and efficiency.
  • Achieved patient care through effectively helping with applying for insurance/disability, receiving/understanding prescriptions, creating appointments, arranging transportation to/from appointments, arranging access to food, providing medical translation.
  • Documented and resolved issues of understanding and communication which led to community engagement and patient/provider relationship of understanding and removing barriers in care.
  • Collaborated with team of 7 in the development of Care Connections, Community Health Workers of SMMC 2018.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Personal

  • Hesperia Youth Sports Program, Volunteer Cheer Coach.
  • Holy Family Catholic Church, Volunteer Usher, Leader.
  • Holy Family Catholic Church, Volunteer Catechist.

References

  • Jacqueline Trinkaus, 626-256-4673
  • Stephanie Mendoza, 760-991-7730
  • Nancy Arredondo, 310-748-3076
  • Sonia Rosales Leon, 760-475-4295
  • Vianey Martinez-Lopez, 323-872-7877
  • Tawnya Briano, 760-247-5871
  • Nathalie Rocha, 714-928-1841

Certification

  • ROP- Graphic Design
  • Virtus Certified
  • Heartsaver CPR AED
  • Healthstream Cerifications
  • San Bernardino County Sheriff’s Department Human Trafficking Seminar- Hospital Staff
  • City of Victorville- Homelessness Workshop
  • Strategies 2.0 Home Visiting Essentials
  • When the Bough Breaks- Maternal Mental Health Workshop
  • Violence in San Bernardino County Workshop
  • Implicit Bias Workshop
  • Mental Health First Aid USA
  • State Certified Human Trafficking Advocate
  • County of San Bernardino Food Handlers Training
  • HACCP

Languages

Spanish
Professional Working

Timeline

Food Prep - Order/Grill Cook

08.2022 - 01.2024

Team Member

04.2022 - 07.2022

Contact Tracer

10.2021 - 02.2022

Community Health Worker and Care Access Specialist

11.2018 - 07.2020

Pastry And Baking

Auguste Escoffier

High School Diploma -

Hesperia High School

Victor Valley College

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