Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Cecilia Saucedo

Kyle,TX

Summary

Efficient professional with 19 years of work experience. I am responsible with good judgement, time management and a flexible schedule. I have proven knowledge of team building, strong leadership, ability to communicate and influence all levels of partners, being adaptable to any needs of the business and ability to make decisions in a timely and effective manner. Aiming to leverage my abilities to successfully help your company achieve its goals.

Overview

20
20
years of professional experience

Work History

Inventory Management Core Store Leader

PetSmart
Austin, TX
09.2022 - Current
  • Controlled costs consistently to effectively eliminate waste and increase profits.
  • Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
  • Merchandised products beautifully with attractive displays to quickly move stock.
  • Planned optimal workflow through successful scheduling and task delegation.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Answered product questions and assisted customers in selection and checkout.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Answered questions about store policies and addressed customer concerns.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Conducted inventory analysis to determine optimal stock levels.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Department Manager

H-E-B
03.2004 - 04.2020
  • Adhered to store merchandising standards in support of appropriate inventory levels and backroom organization
  • Promoted and supported activities designed to strengthen and improve morale and teamwork, improving overall work environment
  • Delivered constructive feedback and developmental support to department staff
  • Trained and supervised partners in the department with their duties along with customer service excellence and strong company culture
  • Collaborated with cross-functional teams, department managers and Store Leadership
  • Followed loss prevention and risk management guidelines, resulting in enhanced safety and security
  • Conducted disciplinary action and performance counseling, resulting in decreased performance or policy violations
  • Supported recruiting and hiring of talent, developing strong and capable partners
  • Coordinated/ Lead Store-executed activities to include product, shelf, and merchandising changes as dictated by plano-grams
  • Maintained/ managed compliance of floorplans and fixtures integrity in entire store
  • Maintained/ managed accuracy of signs and pricing throughout the store on a daily basis
  • Coaching and Mentoring
  • Work Planning and Organization
  • Scheduling and Coordinating
  • Training and Development
  • Performance Management
  • Managing Operations and Efficiency.

Education

HIGH SCHOOL DIPLOMA -

Jack C. Hays High School
Kyle, TX
06.2002

Skills

  • Budgeting and Forecasting
  • Customer Service
  • Daily Task Assistance
  • Inventory and Supply Management
  • Work Assignments
  • Departmental Activities
  • Team Meetings
  • Store Merchandising
  • Employee Training
  • Stock replenishment
  • Inventory Management
  • Delegating Work
  • Attention to Detail
  • Adaptable and Flexible
  • Merchandising and Display
  • Merchandise Receiving and Handling
  • Register Opening and Closing

Personal Information

Title: Department Manager

Timeline

Inventory Management Core Store Leader

PetSmart
09.2022 - Current

Department Manager

H-E-B
03.2004 - 04.2020

HIGH SCHOOL DIPLOMA -

Jack C. Hays High School
Cecilia Saucedo