Cecilia Soriano

• Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Use slow periods to restock supplies, ice, trays, and delivery bags.
• Increase sales significantly by upselling higher-end products to customers.
• Bus and reset tables to keep dining room and work areas clean.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Greeted and welcomed guests with a friendly and professional demeanor, creating a positive first impression and ensuring a welcoming atmosphere.
• Managed a high-volume workload, effectively prioritizing tasks to provide attentive and personalized service to each table, resulting in positive quest feedback and repeat business
• Demonstrated exceptional multi-tasking abilities during busy shifts, efficiently handling multiple tables and ensuring all guests received timely service and attention.
• Maintained a clean and organized work environment, Assisted in training new team members, sharing insights on service standards, menu knowledge. and effective communication practices, contributing to a cohesive and efficient staff.
• Took customer orders efficiently and accurately, utilizing a POS system to input and modify orders as needed, while adhering to any dietary restrictions or preferences.

• Collaborated with team members to achieve and exceed sales targets, consistently ranking among the top performers in the store.
• Provided excellent customer service through active listening skills, understanding client needs before making tailored suggestions.
• Demonstrated and applied makeup products on clients, providing expert advice on color palettes, techniques, and product usage.
• Organized and facilitated beauty workshops and events, educating clients on skincare routines and makeup application.