Cecilia Valdez

Chick-fil-A

06.2006 - Current

Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Checked and tested foods to verify quality and temperature.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Verified prepared food met standards for quality and quantity before serving to customers.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
Motivated staff to perform at peak efficiency and quality
Managed staff schedules and maintained adequate coverage for all shifts
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food
Developed kitchen staff through training, disciplinary action, and performance reviews
Inspected stock to identify shortages, replenish supply and maintain consistent inventory
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty