Cecilia Vivanco
Burlington
Summary
Motivated Waitress/Bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Waitress/Bartender
Santo Coyote Mexican Kitchen
07.2020 - 09.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Ensures great customer service
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Checked identification for minimum age for sale of alcoholic beverages.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Set up glassware, liquor and other necessary supplies for special events.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Waitress/Bartender
Dos Reales
01.2019 - 05.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Checked identification for minimum age for sale of alcoholic beverages.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights and weekends.
Busser
Nell Thorn Restaurant And Pub
07.2019 - 12.2019
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Monitored dining room inventory and replenished as necessary.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Polished Silverware & Glassware
Education
(208) 559-2788
Cristal Perkins
(360) 610-8390
Belen Cortes
(360) 899-8144
Keanna Perkins
Skills
- Bilingual in Spanish & English
- Excellent Communication
- Quick Learner
- Dependable and Responsible
- Strong Work Ethic
- Works well independently and collaboratively
Timeline
Waitress/Bartender
Santo Coyote Mexican Kitchen
07.2020 - 09.2023
Busser
Nell Thorn Restaurant And Pub
07.2019 - 12.2019
Waitress/Bartender
Dos Reales
01.2019 - 05.2019
(208) 559-2788
Cristal Perkins
(360) 610-8390
Belen Cortes
(360) 899-8144
Keanna Perkins
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