Cecilia Wilson
Longview Tx,TEXAS
Summary
Skilled Mental Health Technician with Area of study degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Patient-focused Job Title offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Mental Health Technician/CNA
Oceans Behavioral Hospital
Longview , TX
06.2013 - Current
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Attended therapeutic educational group meetings and supported patients with guidance from RN or Type medical professional.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Charted on each patient daily.
- Assessed clients upon admission and discharge to detox; took blood draws for labs.
- Treated clients and families with respect and dignity.
- Assisted and counseled Number patients daily.
- Took and monitored vital signs, administered medications and managed patient behavior.
Care Provider
Hawkins Creek Assisted Living
Longview Tx, TX
11.2011 - 12.2013
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Documented vitals, behaviors and medications in client medical records.
- Kept clients engaged in social networks and communities for personal health and growth.
- Organized medication and provided reminders according to schedule.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Adapted environments to meet changing physical and mental conditions.
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Monitored and assisted residents through individual service plans.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept individuals safe by removing hazards and correcting problems.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with self-administered medications.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Hospice Aide
Texas Home Health Hospice
Longview Tx , TX
01.2012 - 09.2013
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Positioned patients to provide comfort and promote better body alignment.
- Comforted family members, offered attentive listening and high level of emotional support.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Checked supply availability and laid out instruments for Type patient rooms.
- Maintained best-in-class standards for individualized care in Number-bed unit by continuously checking in with patients and families and quickly providing care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Developed and maintained courteous and effective working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Care Provider
Buckner Westminster Place
Longview, TX
06.2004 - 11.2012
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Documented vitals, behaviors and medications in client medical records.
- Kept clients engaged in social networks and communities for personal health and growth.
- Organized medication and provided reminders according to schedule.
- Adapted environments to meet changing physical and mental conditions.
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Kept individuals safe by removing hazards and correcting problems.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with self-administered medications.
- Promoted social, emotional and physical health through diverse activities.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Evaluated client progress toward established annual and quarterly goals.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
House Manager
Harmony Loving Centers
Longview , TX
04.1997 - 11.2006
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Coordinated holiday parties, cocktail parties and small gatherings for household.
- Communicated with delegating nurse to coordinate and complete medical services.
- Assisted residents with daily hygiene and living tasks.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth Type operations.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Managed overstocking, restocking and inventory control procedures during Type shift.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained and developed personnel to improve safety, employee relations and resolve Type issues.
- Supervised and performed human resource management functions for Number subordinates.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained store equipment, printers and fax machines.
- Defined clear targets and objectives and communicated to other team members.
- Supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Recruited and developed employees for Type department.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
General Studies
Arp High School
Arp, TX05.1991
Ged - General Studies
Kilgore College
Kilgore, TX04.2007
Cna - Certified Nursing Assistant
Panola College
04.2007
Skills
- Excellent Customer Service Skills
- Patient Care
- Bathing
- Patient Bathing
- ADLs Assistance
- Discharge Planning
- Patient Assessment
- Disaster Recovery
- First Aid/CPR
- Active Listening
- Interpersonal Communication
- Data Entry
- Planning and Coordination
- Critical Thinking
- Cultural Awareness
- Self-Motivated
- PPE Compliance
- Flexible and Adaptable
- Problem-Solving
- Organization and Time Management
- Attention to Detail
- Decision-Making
- Written Communication
Certification
Certified cna, Company Name - 15 years
- Area of certification, Company Name - Timeframe
References
1 Cindy Flowers RN
Ocean's Behavioral Hospital
9038064533
2 Sherry Sparacino RN
Ocean's Behavioral Hospital.
903 808 5395
Timeline
Mental Health Technician/CNA
Oceans Behavioral Hospital
06.2013 - Current
Hospice Aide
Texas Home Health Hospice
01.2012 - 09.2013
Care Provider
Hawkins Creek Assisted Living
11.2011 - 12.2013
Care Provider
Buckner Westminster Place
06.2004 - 11.2012
House Manager
Harmony Loving Centers
04.1997 - 11.2006
General Studies
Arp High School
Ged - General Studies
Kilgore College
Cna - Certified Nursing Assistant
Panola College
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