Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Cecilia Zarazua

Houston,TX

Summary

Accomplished professional devoted to students' needs. Focused on helping students manage and overcome personal, social, and behavioral problems negatively impacting well being or academic success. Goes above and beyond every year to enhance student experiences and help each reach full potential.

Overview

3
3
years of professional experience

Work History

Peer Mentor

Yes Prep Alumni
Houston, TX
05.2024 - Current
  • Provided academic support and guidance to students in need of assistance
  • Collaborated with faculty members to ensure optimal academic performance from mentees
  • Facilitated group discussion sessions on topics such as study skills, college preparation, and career exploration.
  • Assisted with the development of individualized plans for student success
  • Developed strategies for helping mentees overcome personal challenges that may interfere with their education goals

Walmart

online order filler
Houston, TX
01.2024 - Current
  • Approached customers and engaged in conversation using effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Pick groceries for faster online orders, and labeling for each trip number 8 orders
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Student Mentor

Momentum Education
Houston, TX
09.2023 - Current
  • Provided mentorship and advice to students regarding academic, social, and personal issues.
  • Monitored student progress and guided them on how to improve their study habits
  • Organized activities for students to build relationships, promote team building, and foster collaboration
  • Encouraged students to reach their full potential by providing positive reinforcement and constructive feedback
  • Assessed student performance through periodic evaluations, such as quizzes, tests, and assignments
  • Facilitated workshops on study skills, time management, and test preparation

Cashier

Cashier Customer Service
Houston, TX
06.2021 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Counted money in the ash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

MBA - Marketing

University of Houston - Downtown
Houston, TX
12-2025

Skills

  • Academic Support
  • Community Resources
  • Prescription Management
  • Time Management
  • Problem-Solving
  • Student Support

Languages

Spanish
Native/ Bilingual

Affiliations

  • Saint jeronimo, Volunteer
  • Houston Food bank , Volunteer
  • Student clerk,Volunteer
  • The Beacon , Volunteer

Timeline

Peer Mentor

Yes Prep Alumni
05.2024 - Current

Walmart

online order filler
01.2024 - Current

Student Mentor

Momentum Education
09.2023 - Current

Cashier

Cashier Customer Service
06.2021 - 01.2024

MBA - Marketing

University of Houston - Downtown

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Cecilia Zarazua