Dynamic professional with a proven track record at Steamboat Ski Resort, excelling in operations management and team leadership. Enhanced customer satisfaction through effective problem-solving and employee engagement. Skilled in training and development, fostering a collaborative environment that improved service efficiency and reduced wait times by streamlining processes.
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Employee scheduling
Decision-making
Time management
Money handling
Orientation and training
Workplace safety compliance
Employee engagement