Cecilie Ann Medina
San Francisco,CA
Summary
Revenue-driven sales and operations professional with 8+ years of experience in high-volume client environments. Proven ability to manage structured client engagements, support pipeline workflows, maintain CRM data integrity, and process financial transactions with accuracy and compliance. Salesforce-trained with hands-on experience in reporting, dashboards, and workflow automation. Strong communicator with demonstrated ability to drive follow-through, support revenue operations, and contribute to performance-based business environments. Seeking to transition into technology sales with a focus on business development and enterprise account growth.
Overview
10
10
years of professional experience
Work History
Sales / Operations Associate
Sephora
Daly City, CA
11.2018 - 02.2026
- Managed high-volume client interactions in a structured, appointment-based environment, supporting consistent engagement and service outcomes.
- Processed an average of multiple daily transactions while maintaining strict compliance and accuracy standards.
- Maintained electronic client records and documentation systems to ensure data integrity and operational continuity.
- Communicated pricing, service details, and next steps to drive clarity, alignment, and client follow-through.
- Balanced competing priorities in a performance-driven environment while meeting service benchmarks.
- Collaborated cross-functionally to optimize workflow efficiency and team coordination.
- Supported revenue flow by ensuring seamless transaction processing and structured client engagement.
Sales Associate
Macy's
San Francisco, CA
11.2015 - 11.2018
- Delivered high-level customer engagement in a fast-paced, revenue-focused retail setting.
- Supported transaction accuracy and documentation processes.
- Strengthened persuasive communication and relationship-building skills through direct client interaction.
- Contributed to operational efficiency through organization, prioritization, and task execution.
Education
Associate of Arts (AA) - Social & Behavioral Sciences
City College of San Francisco
01.2020
Skills
- Business Development
- Enterprise Client Engagement
- Consultative Sales Communication
- Lead Qualification
- Pipeline Management
- Salesforce CRM (Reporting & Dashboards)
- Revenue Operations Support
- Objection Handling
- Data Integrity & Documentation
- Cross-Functional Collaboration
- Performance Metrics
- Time & Workflow Management
- Salesforce CRM
- Pipeline & Lead Tracking
- CRM Reporting & Dashboards
- Microsoft Excel (Data Tracking & Basic Analysis)
- Microsoft Office Suite
- Google Workspace
- Workflow Documentation Systems
Languages
English
Climb Hire
- Completed 600+ hours of Salesforce CRM training, including dashboards, reporting, and workflow automation.
- Maintained high standards of accuracy in financial transactions and confidential data handling.
- Consistently operated in high-volume environments requiring multitasking and performance accountability.
- Recognized for strong communication and client follow-through in structured service settings.
Timeline
Sales / Operations Associate
Sephora
11.2018 - 02.2026
Sales Associate
Macy's
11.2015 - 11.2018
Associate of Arts (AA) - Social & Behavioral Sciences
City College of San Francisco