Cecilio Ortiz
Palm Beach,FL
Summary
Accomplished Human Resources Manager with a proven track record at Suprema Manufacturing S.A, enhancing compliance and operational efficiency by over 30%. Expert in HR policies, employee relations, and payroll administration. Skilled in fostering a positive work environment and streamlining HR processes for maximum efficiency. Demonstrates exceptional training and mentoring abilities, ensuring workforce excellence and compliance. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Manager
BKI S.A
Haiti
09.2017 - 10.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Production Manager
BKI, S.A
Haiti
11.2013 - 08.2017
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
ISO Internal Auditor
Suprema Manufacturing S.A
Republica Dominicana
10.2011 - 10.2013
- Enhanced company compliance by conducting thorough internal audits and identifying areas for improvement.
- Improved operational efficiency by identifying weaknesses in current systems and suggesting targeted solutions.
- Collaborated with cross-functional teams to ensure a comprehensive approach to risk assessments and internal controls evaluation.
- Played a critical role in strategic planning initiatives as a subject matter expert on risk management principles.
- Ensured regulatory compliance through meticulous documentation of audit procedures, findings, and recommendations.
- Reduced potential risks by proactively detecting discrepancies in financial records and recommending corrective actions.
- Promoted a culture of continuous improvement within the organization through regular communication of best practices and lessons learned from past audits.
Human Resources Manager
Suprema Manufacturing, S.A
Republica Dominicana
10.2004 - 10.2011
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Processed employee claims involving performance issues and harassment.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
Education
Bachelor Of Letters And Science - Social
Cristo Rey College
San Pedro De Macoris, RDDoctor Of Laws - Laws
Universidad Central Del Este, Uce
Republica Dominicana Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Corrective Action Planning
- Talent Acquisition
- Payroll Administration
- Compliance
- Onboarding and Orientation
- Legal Compliance
- Staff Management
- Performance Appraisal
- Workforce Planning
- Training development
- Payroll coordination
Certification
• BASIC LEVEL OF ENGLISH (AMERICAN DOMINICAN CULTURAL INSTITUTE, RD. 9 COMPLETE LEVELS)
• MANAGEMENT OF WINDOWS, WORD, EXCEL. (COMPUTEC,SPM)
• PARTICIPATION IN THE FIRST CONGRESS ON LABOR LAW AND SOCIAL SECURITY DR. JOSE HAZIM AZAR. (UCE)
• INDUSTRIAL HYGIENE AND SAFETY, INFOTEP, RD
• PERFORMANCE EVALUATION, INFOTEP, RD
• LABOR CODE, INFOTEP, RD
• RECRUITMENT AND SELECTION OF PERSONNEL BY COMPETENCE, INFOTEP, RD
• INTERNAL AUDITOR ISO 9001-2008 STANDARD, SUPREMA QUALITAS, RS
• VOCATIONAL TRAINING FACILITATOR (INFOTEP) RD
• SAFETY AND OCCUPATIONAL HYGIENE AND HEALTH
• JOB DESIGN AND PERFORMANCE BY COMPETENCES
• DIPLOMA IN MODERN HUMAN TALENT MANAGEMENT
• MANAGEMENT OF WINDOWS, WORD, EXCEL. (COMPUTEC,SPM)
• PARTICIPATION IN THE FIRST CONGRESS ON LABOR LAW AND SOCIAL SECURITY DR. JOSE HAZIM AZAR. (UCE)
• INDUSTRIAL HYGIENE AND SAFETY, INFOTEP, RD
• PERFORMANCE EVALUATION, INFOTEP, RD
• LABOR CODE, INFOTEP, RD
• RECRUITMENT AND SELECTION OF PERSONNEL BY COMPETENCE, INFOTEP, RD
• INTERNAL AUDITOR ISO 9001-2008 STANDARD, SUPREMA QUALITAS, RS
• VOCATIONAL TRAINING FACILITATOR (INFOTEP) RD
• SAFETY AND OCCUPATIONAL HYGIENE AND HEALTH
• JOB DESIGN AND PERFORMANCE BY COMPETENCES
• DIPLOMA IN MODERN HUMAN TALENT MANAGEMENT
Languages
Spanish
Native or Bilingual
English
Elementary
Creole
Limited Working
Timeline
Human Resources Manager
BKI S.A
09.2017 - 10.2021
Production Manager
BKI, S.A
11.2013 - 08.2017
ISO Internal Auditor
Suprema Manufacturing S.A
10.2011 - 10.2013
Human Resources Manager
Suprema Manufacturing, S.A
10.2004 - 10.2011
Bachelor Of Letters And Science - Social
Cristo Rey College
Doctor Of Laws - Laws
Universidad Central Del Este, Uce