Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cecily Cohoe

Summary

Responsible Cashier proficient in handling money, providing excellent customer service, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Morning Stocker

Dollar General
07.2023 - 10.2023
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Carwash Attendant

Mister Car Wash
06.2023 - 06.2023
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Enhanced carwash efficiency by performing routine maintenance checks on equipment and promptly addressing any issues.
  • Ensured safety for both customers and employees by adhering to company guidelines and following proper procedures.
  • Contributed to increased revenue with upselling of premium services, utilizing strong communication skills.

Lead Cashier

Big R
11.2022 - 05.2023
  • Managed high volume sales periods effectively, ensuring prompt service during peak hours.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
  • Implemented inventory control measures to minimize stock discrepancies and maintain accurate records.
  • Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.
  • Collaborated with management to develop strategies for improving overall store performance and profitability.
  • Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
  • Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.

Lead Cashier/Assistant Front End Supervisor

Big Lots
11.2021 - 10.2022
  • Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Implemented new inventory procedures, optimizing stock levels and reducing out-of-stock occurrences.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Conducted regular audits of register funds, minimizing potential losses due to theft or error.

Education

High School Diploma -

Farmington High School
Farmington, NM

Psychology

San Juan College
Farmington, NM
05.2025

Skills

  • Drawer Balancing
  • ID Verification
  • Customer Service
  • Payment Processing
  • Cash Handling
  • Customer Assistance
  • POS Systems
  • Product Restocking
  • Written and Verbal Communication
  • Staff Training
  • Retail Merchandising
  • Cleaning and Sanitizing
  • Cash Register Systems

Certification

Food handlers License.

Liquor License.

Timeline

Cashier/Morning Stocker

Dollar General
07.2023 - 10.2023

Carwash Attendant

Mister Car Wash
06.2023 - 06.2023

Lead Cashier

Big R
11.2022 - 05.2023

Lead Cashier/Assistant Front End Supervisor

Big Lots
11.2021 - 10.2022

High School Diploma -

Farmington High School

Psychology

San Juan College

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Cecily Cohoe