Summary
Work History
Education
Skills
Experience
Timeline
Generic

Cecily Hill

El Dorado,AR

Summary

Dynamic professional with extensive expertise in competency-based performance, problem-solving, employee relations, and account management. Proven ability to enhance employee engagement and retention through strategic HR initiatives, fostering a positive work environment through effective communication and conflict resolution. Adept at navigating talent acquisition processes and managing employee relations to align with organizational goals. Committed to leveraging skills to drive company success and contribute to a thriving workplace culture.

Work History

Assistant HR Manager

Sutter Health
- 04.2021
  • Handled concerns related to employee interactions.
  • Formulated plans to improve overall candidate satisfaction.
  • Conducted searches for qualified candidates through various channels including databases and networking.
  • Review employment applications and job orders to match applicants with job requirements.
  • Schedule and conduct interviews.
  • Remote
  • Supported recruitment efforts by screening resumes and coordinating interviews with candidates
  • Assisted in onboarding new employees, ensuring a smooth integration into the organization.
  • Supported recruitment processes by screening resumes and coordinating interviews.

Macintosh Technician

Apple
  • Always provided efficient and courteous service to customers.
  • Regarded computer software and hardware operation and resolved problems.
  • Conferred with users and conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
  • Remote

City Mail Carrier

USPS
  • Obtained signed receipts for registered, certified, and insured mail collected associated charges, and completed any necessary paperwork.
  • Met schedules for collection and return of mail.
  • Answered customers' questions about postal services and regulations.
  • Maintained accurate records of deliveries.
  • Scanned labels on letters and parcels to confirm receipt.

Car Sales Assistant Manager

Car Mart
  • Monitored customer preferences to determine the focus of sales efforts.
  • Managed sales team to consistently achieve growth and hit sales targets.
  • Oversaw staffing, training, and performance reviews to strengthen sales and service strategies.
  • Developed sales team through motivation, counseling, and product knowledge education.

Education

High School Diploma -

El Dorado High School
05.2007

Skills

  • Customer Retention Strategies
  • Hiring Trends and Analysis
  • Proficiency in Microsoft Office
  • Efficient and Detail-Oriented
  • Talent Management
  • Data Entry and Maintenance
  • Building Customer Trust and Loyalty
  • Inbound and Outbound Calling
  • Cultural Awareness
  • Courteous with a Strong Service Mindset
  • Administrative and Office Support
  • Issue and Complaint Resolution
  • HR policies and procedures
  • Coaching and mentoring
  • Diversity and inclusion
  • Employee relations
  • Strategic HR planning
  • Employee retention
  • Payroll administration
  • Organizational development

Experience

2012, 2010, 2012, 2012, 2019, 2012, 2014

Timeline

Assistant HR Manager

Sutter Health
- 04.2021

Macintosh Technician

Apple

City Mail Carrier

USPS

Car Sales Assistant Manager

Car Mart

High School Diploma -

El Dorado High School

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