Cecily Holland
RIVERDALE,GA
Summary
Highly-motivated employee with 13 years of professional experience and a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Coordinator Division of Research (IACUC)
University of Maryland, College Park
College Park, Maryland
09.2018 - Current
- Maintained calendars of upcoming events, committee meetings and deadlines.
- Coordinated catering services for conferences, seminars and other gatherings.
- Developed agendas for meetings and events, ensuring timely completion of all tasks.
- Maintained records for annual reports to funding organizations.
- Researched and prepared reports required by governmental agencies.
- Developed strategies to improve operational procedures of amendments and protocols.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of researchers promptly and efficiently.
- Assisted with researcher's requests and answered questions to improve satisfaction.
- Managed semi-annual inspections and written reports of the research facilities.
- Assigned and reviewed animal study protocols.
- Maintained and updated information on the website.
- Conducted interviews with potential candidates for open positions within the division.
Facility Manager and Import/Export Coordinator
University of Maryland, College Park
College Park, Maryland
06.2011 - 09.2018
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to researchers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained open communication with researchers, attending veterinarian, department chairs, IACUC, and facility management.
- Exceeded customer satisfaction by finding creative solutions to problems researchers faced.
- Prepared shipping documents such as bills of lading, commercial invoices, packing lists.
- Assisted in the preparation of documents related to international trade regulations and customs requirements.
- Ensured compliance with government regulations regarding export controls and foreign policy objectives.
- Monitored shipments, ensuring timely delivery and resolving any delays or problems.
- Coordinated with suppliers for product availability and delivery times.
- Worked closely with researchers on order placement, tracking, invoicing, and payment status.
- Handled researchers' inquiries related to imports and exports processes and procedures.
- Maintained detailed records of all import and export activities.
- Planned and coordinated the maintenance of facility equipment and systems.
- Maintained records relating to all aspects of facilities management including financial data.
- Maintained cleanliness and presentation standards to increase appeal of facility.
- Collaborated with other departments to ensure alignment with overall organizational strategy.
- Enhanced leadership abilities through training and hands-on task completion.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved researchers' issues efficiently to build loyalty.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Implemented effective change management techniques when introducing new products or services.
- Maintained inventories through spot checks, complete physical inventory and reordering of facility supplies.
- Performed data entry into excel spreadsheets for monthly billing.
Education
Bachelor of Science - Psychology
University of Maryland - University College
Hyattsville, MD07-2023
Bachelor of Arts - American History
University of Maryland - College Park
College Park, MD05-2016
Skills
- Database Management
- Staff Supervision
- Data Entry
- Resource Allocation
- Regulatory Compliance
- Recordkeeping
- Document Management
- Event Coordination
- Scheduling and Calendar Management
- Staff Management
- Relationship Building
- Project Coordination
- MS Office, MS 365, and SharePoint
- Drupal 10
- HTML/JavaScript
Languages
Spanish
Elementary
Affiliations
- Hobbies include sewing, crocheting and knitting, gardening and upholstery and piano.
References
References available upon request.
Timeline
Coordinator Division of Research (IACUC)
University of Maryland, College Park
09.2018 - Current
Facility Manager and Import/Export Coordinator
University of Maryland, College Park
06.2011 - 09.2018
Bachelor of Science - Psychology
University of Maryland - University College
Bachelor of Arts - American History
University of Maryland - College Park
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