Cecily Russell
Nesbit,MS
Summary
Operations professional with proven record in optimizing processes and enhancing operational efficiency. Known for strong collaboration skills and delivering consistent results. Brings strategic problem-solving abilities and adaptability to dynamic environments.
Overview
19
19
years of professional experience
Work History
SR. OPERATIONS ADMINISTARTOR
FEDEX GROUND
05.2024 - Current
- Enhanced data accuracy through efficient typing and document review processes.
- Supported HR operations using Microsoft Office and web-based applications effectively.
- Provided prompt, professional customer service for internal and external inquiries.
- Managed priorities in a fast-paced environment with strong attention to detail.
- Oversaw compliance in inactivity processes, aligning with company policy standards.
- Facilitated communication with Package Handlers for accurate resignation and termination processes.
Financial Analyst
Smart Solutions LLC
01.2018 - 12.2021
- Enhanced decision-making through financial modeling and data analysis.
- Developed financial plans and reports for executive leadership review.
- Analyzed industry trends, providing actionable recommendations to stakeholders.
- Forecasted financial performance by comparing actual results with established plans.
- Directed cost analysis by establishing and enforcing financial policies.
- Interpreted data to recommend process improvements and material changes.
Chief Financial Officer/Investor
The Plush Groove Bar & Lounge
10.2013 - 11.2014
- Streamlined financial record organization, ensuring accurate payroll and tax documentation.
- Managed efficient inventory control, overseeing ordering and purchasing of goods.
- Delegated staff responsibilities, including hiring and conducting interviews as needed.
- Promoted venue through advertising and entertainment bookings, driving business growth.
- Showcased local talent through events, fostering community engagement and support.
Owner
Fears Cleaning Service
01.2010 - 12.2017
- Offer professional cleaning services to commercial and residential clients
- Network, consult, and expand business to diverse properties within the state
- Interview, hire, and oversee employees to ensure exceptional cleaning services to various clientele
- Properly maintain and organize financial documents for book keeping and tax purposes
- Consistently offers employment to adults for supplemental income through the success of the company
Retail Operations Supervisor
BancorpSouth Bank
01.2007 - 12.2017
- Elevated customer service quality by managing six knowledgeable bank employees.
- Trained staff to ensure compliance with all bank policies and regulations.
- Achieved top audit ratings by overseeing branch operations and processes.
- Processed large commercial transactions and handled high cash volumes efficiently.
- Ensured daily balancing of teller stations, securing all funds effectively.
Education
B.S. - Business Management
Albany State University
Albany, GA12.2002
Skills
- Proficient in Microsoft Office applications
- Business development expertise
- Document management
- Operational excellence
LICENSES & CERTIFICATIONS
Active Licensed Cosmetologist
Active Licensed Life Insurance Agent
HIPPA & Bloodborne Pathogen Certified
Dispatch Certified
Timeline
SR. OPERATIONS ADMINISTARTOR
FEDEX GROUND
05.2024 - Current
Financial Analyst
Smart Solutions LLC
01.2018 - 12.2021
Chief Financial Officer/Investor
The Plush Groove Bar & Lounge
10.2013 - 11.2014
Owner
Fears Cleaning Service
01.2010 - 12.2017
Retail Operations Supervisor
BancorpSouth Bank
01.2007 - 12.2017
B.S. - Business Management
Albany State University