Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cedra Robinson

Receptionist
Westwego,La

Summary

Dynamic and organized professional with proven telephone skills and time management expertise, honed at Woldenberg Village. Recognized for enhancing client relations and maintaining a welcoming environment. Adept at streamlining operations and ensuring confidentiality, while fostering teamwork and communication in fast-paced settings. Committed to delivering exceptional service and support. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

29
29
years of professional experience

Work History

Receptionist

Woldenberg Village
New Orleans
08.2022 - Current
  • Managed front desk operations, greeting visitors and directing them to appropriate departments.
  • Answered multi-line phone system, efficiently routing calls and taking messages when necessary.
  • Maintained cleanliness and organization of reception area, creating welcoming environment for clients.
  • Handled incoming mail and packages, distributing them promptly to relevant personnel or departments.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled cash transactions and maintained sales and payments records accurately.

Child and Youth Worker

Jefferson Parish Headstart
Marrero
09.2020 - 09.2022
  • Enhanced youth development by implementing engaging and age-appropriate programs.
  • Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
  • Participated in ongoing professional development opportunities to stay current with trends, theories, and best practices within the field of child and youth work.
  • Enhanced children's self-esteem through positive reinforcement and achievement recognition.
  • Promoted positive outcomes by closely monitoring progress of individual support plans.
  • Fostered resilience in children facing emotional challenges, providing consistent emotional support.

Receptionist

Wynhoven Healthcare Center
Marrero
06.2014 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

Cook

Jefferson Parish Dept. Of Juvenile Service
Gretna
09.2019 - 04.2020
  • Managed inventory levels, ordering supplies to prevent shortages and minimize waste.
  • Ensured compliance with health and safety regulations throughout kitchen operations.
  • Streamlined cooking processes, reducing meal preparation time without sacrificing quality.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Cook

Jefferson Parish School Board
Harvey
08.2013 - 04.2019
  • Collaborated with management to implement new recipes based on seasonal ingredients.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Monitored food quality and presentation to maintain high standards.

Cook

Bridge City Center For Youth
Bridge City
02.2009 - 12.2012
  • Streamlined food preparation process, increasing kitchen productivity.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.

Specimen Accessioner

Kroll
Gretna
09.2005 - 11.2008
  • Processed and organized incoming specimens for accurate tracking and analysis.
  • Ensured compliance with safety protocols and quality standards during specimen handling.
  • Collaborated with laboratory staff to streamline specimen accessioning workflows.
  • Streamlined specimen tracking process, implementing a barcode system for efficient management of sample inventory.
  • Assisted in training new employees on standard operating procedures, fostering a culture of excellence within the team.

Cook

Jefferson Parish School Board
Harvey
02.1996 - 09.2006
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.

Education

GED -

John Ehret
Marrero, LA

Skills

  • Telephone skills
  • Time management
  • Organization skills
  • Verbal and written communication
  • Greeting and seating clients
  • Customer service
  • Cash handling

Timeline

Receptionist

Woldenberg Village
08.2022 - Current

Child and Youth Worker

Jefferson Parish Headstart
09.2020 - 09.2022

Cook

Jefferson Parish Dept. Of Juvenile Service
09.2019 - 04.2020

Receptionist

Wynhoven Healthcare Center
06.2014 - 06.2021

Cook

Jefferson Parish School Board
08.2013 - 04.2019

Cook

Bridge City Center For Youth
02.2009 - 12.2012

Specimen Accessioner

Kroll
09.2005 - 11.2008

Cook

Jefferson Parish School Board
02.1996 - 09.2006

GED -

John Ehret

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