Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Cedreka Jones

Memphis,TN

Overview

6
6
years of professional experience

Work History

Forklift Operator

Universal Logistics Holdings Inc.
Memphis, TN
12.2023 - 08.2024
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Ensured safety procedures were followed when operating forklifts.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
  • Transported materials between storage areas, loading docks and delivery vehicles as needed.
  • Loaded pallets onto trailers for shipment.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Developed test plans, test cases, and scripts for functional, performance, load testing of software applications.
  • Analyzed user requirements and created detailed test scenarios to validate the functionality of software products.
  • Performed manual and automated testing on web-based applications to ensure quality assurance.
  • Conducted regression tests after bug fixes to verify that issues were resolved correctly.
  • Identified, investigated and documented defects in the system.
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Developed detailed spreadsheets to track financial data and trends.
  • Performed data entry tasks to update customer accounts records.
  • Compiled customer information into organized databases for easy access.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Provided administrative support such as scheduling appointments or meetings.
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Utilized computer software programs to create reports, labels, forms.

Janitorial Supervisor

ServiceMaster
Memphis, TN
04.2018 - 09.2023
  • Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
  • Developed a system for tracking inventory of cleaning supplies and equipment.
  • Managed team supplies to maintain budgets and meet work demands.
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Performed regular inspections of areas serviced by ServiceMaster personnel to ensure quality standards are met.
  • Developed and maintained a positive working environment for all staff members.
  • Conducted weekly meetings with ServiceMaster staff to discuss departmental goals, objectives, policies, procedures, and changes as needed.
  • Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
  • Maintained accurate records of employee attendance, time, and other staff-related data.
  • Responded quickly to emergency situations such as floods or fires when necessary.
  • Investigated accidents or injuries occurring within the facility involving janitorial staff members.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Provides advanced problem solving, troubleshooting, technical assistance, and instructions.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Medical Administrative Assistant

REMOTE CONIFER SOLUTIONS
Memphis, TN
08.2018 - 12.2020
  • Recognized as the top performer in 2019.
  • Entered patient demographic information into the Electronic Health Records system.
  • Answered phones, scheduled appointments, and provided general information to callers.
  • Greeted patients, verified insurance coverage and collected copayments.
  • Assisted with scheduling diagnostic tests such as X-rays, MRIs, CT scans., when requested by physicians or nurse practitioners.
  • Ordered office supplies and maintained inventory levels of medical supplies.
  • Assisted with coding medical records using ICD-10 coding standards.
  • Scanned documents into EHR systems according to established protocols.
  • Provided administrative support to clinical staff as needed.
  • Conducted monthly audits of patient files to ensure accuracy of documentation.
  • Created spreadsheets in Excel for tracking purposes.
  • Answered phone calls to provide assistance, information, and medical personnel access.

Education

Associate of Science - Certified Medical Assistant

Dorsey School of Business
Southgate, MI
11-2016

High School Diploma -

Oakhaven High School
Memphis, TN
04-2011

Skills

  • Red Cross CPR/AED/First Aid
  • HIPPA Trained and compliance
  • ICD-9 Knowledge
  • Type 38 WPM
  • Basic Medical Terminology
  • Proficient on Microsoft word
  • Excellent of All Forklifts
  • Utilize basic office equipment to complete tasks
  • Phlebotomy
  • OSHA Compliance
  • Mentoring and Coaching
  • Customer Relationship Management (CRM)
  • Preparing specimens and samples
  • Equipment Sterilization
  • Team Management
  • Chemical Handling
  • Work Scheduling
  • Waste disposal
  • Performance Assessment
  • Employee Work Scheduling
  • Decision-Making
  • Furniture Cleaning
  • Problem-Solving
  • Personnel Problem Management

Timeline

Forklift Operator

Universal Logistics Holdings Inc.
12.2023 - 08.2024

Medical Administrative Assistant

REMOTE CONIFER SOLUTIONS
08.2018 - 12.2020

Janitorial Supervisor

ServiceMaster
04.2018 - 09.2023

Associate of Science - Certified Medical Assistant

Dorsey School of Business

High School Diploma -

Oakhaven High School

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Cedreka Jones