Cedric Alexander
Chino,CA
Summary
Infrastructure-focused IT professional with progressive experience from IT Support Team Lead to Network Engineer. Experienced supporting enterprise environments, managing Active Directory (500+ users), administering core network services, and assisting with data center deployments. Dependable, proactive, and committed to strengthening system stability while continuing to grow in network engineering responsibilities.
Overview
6
6
years of professional experience
Work History
Network Engineer
Upper
Los Angeles, CA
08.2025 - Current
- Provide remote hands support within Equinix and CoreSite data centers supporting mission-critical infrastructure with 99.9%+ uptime requirements
- Rack, stack, and cable Cisco and Juniper network hardware, assisting with 10+ infrastructure deployments per month
- Perform Layer 1–2 troubleshooting for fiber and copper connectivity
- Support senior engineers with infrastructure validation, contributing to timely rollout of new network environments
Network Administrator
LifeStream Blood Bank
San Bernardino, CA
12.2023 - 08.2025
- Administered Active Directory for 500+ users, managing permissions, GPOs, and account lifecycle processes
- Provisioned 300+ user accounts with role-based access controls
- Monitored email/database server logs and resolved infrastructure issues
- Monitored network performance and resolved connectivity issues to ensure seamless operations.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
IT Support Team Lead
ProLogic ITS
Atlanta, GA
10.2020 - 07.2023
- Led IT operations supporting 800+ students and 100+ faculty/staff users across campus environments
- Supervised support technicians and ensured compliance with company policies
- Deployed and maintained 200+ endpoint devices including desktops, laptops, and printers
- Resolved an average of 25–40 technical support tickets per week, minimizing classroom downtime
- Coordinated escalation of complex infrastructure issues, reducing recurring incidents and improving service efficiency
Education
Coursework in Computer Information Systems -
Chaffey College
Rancho Cucamonga, CA05-2020
Timeline
Network Engineer
Upper
08.2025 - Current
Network Administrator
LifeStream Blood Bank
12.2023 - 08.2025
IT Support Team Lead
ProLogic ITS
10.2020 - 07.2023
Coursework in Computer Information Systems -
Chaffey College