Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cedric Atkins

Columbia,Maryland

Summary

To secure a challenging position with a company that offers training and career development opportunities. Diligent Backroom Associate with demonstrated skills in organizing stock, operating equipment and transporting items. Proficient in merchandising and replenishment of floor stock. Offering [Number] years of related experience. Diligent [Job Title] well-versed in accurately coordinating paperwork such as purchase orders, requisitions and refund requests. Experienced in working with various types of inventory while keeping documentation up-to-date for optimal recordkeeping.

Overview

3
3
years of professional experience

Work History

Backroom Associate

TJ Maxx
06.2019 - 12.2020
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs during customer interactions
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts ongoing recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintenance of a risk-free environment
  • Performs other duties as assigned.

Assistant Manager and Sales Associate

True Region
04.2018 - 01.2020
  • Support the Store Manager with management and coordination of the daily operations of the store
  • Supervise the daily activities of the sales staff in the absence of the manager or as delegated by the manager
  • Engage in promoting and selling products to ensure customer satisfaction
  • Perform manager functions such as opening/closing, checking in merchandise and preparing and making deposits as needed
  • Partner with store manager to maximize sales and build high performing teams
  • Develop relationships with new and existing customers to increase sales
  • Attain quarterly sales and SPH goals
  • Assist in Goal Oriented: I work hard and strategize in order to achieve daily, monthly and yearly sales goals
  • Assist as a leader: I set an example for those working under you by addressing and resolving all conflicts in a timely and professional manner
  • Assist with being a communicator: I effectively establish relationships between the customers as well as those working with me too.

Sales Associate

True Region
08.2018 - 04.2019
  • Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service
  • Maintain an awareness of all promotions and advertisements
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in processing and replenishing merchandise and monitoring floor stock
  • Assist in completing price changes within the department
  • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products
  • Continuance Sales Associate August 2018- Present processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips
  • Reconcile daily sales and prepare deposits and end of day reports for management
  • Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom
  • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display
  • Communicate all damages and wrong shipments to store management
  • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed
  • Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.

Education

High School Diploma -

Ronald Reagan High School
San Antonio, Texas
05.2015

Skills

  • Critical Thinking
  • Customer Service
  • Reading Comprehension
  • Active Listening
  • Judgment and Decision Making
  • Customer Relationships
  • Cleaning procedures
  • Safety Procedures
  • Team building
  • Stockroom Maintenance
  • Stock organization
  • Stock replenishment
  • Quick Learner

References

  • Kyra Powers, Store Manager, True Region, The Mall in Columbia, Columbia, Maryland, 410-884-8654, 443-520-5717
  • Tiffany Fitzgerald, Volunteer Services, Howard County General Hospital/ John Hopkins Hospital, 443-956-5500
  • Cameo Sibley, Supervisor, (410)-206-2732

Timeline

Backroom Associate

TJ Maxx
06.2019 - 12.2020

Sales Associate

True Region
08.2018 - 04.2019

Assistant Manager and Sales Associate

True Region
04.2018 - 01.2020

High School Diploma -

Ronald Reagan High School

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Cedric Atkins