Dedicated shop professional familiar with leading teams, operating equipment and managing materials to support shop and field operations. Committed to high performance and safely completing all tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mechanic Shop Foreman
Joseph's Auto Repair
06.2021 - Current
Trained and coached employees to improve performance and skills.
Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Directed daily operations of team of three technicians and shop professionals.
Service Advisor
Joseph's Auto Repair
06.2021 - Current
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Examined service history and provided initial inspection of vehicle to identify issues.
Maintained high customer satisfaction standards to meet or exceed targets.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Automotive Technician
Joseph's Auto Repair
06.2019 - 05.2021
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshooted and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Replaced damaged, missing, or defective parts with new and refurbished components.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Lead Automotive Technician/Supervisor at Autogear Performance Full Auto Repair Tires and RepairLead Automotive Technician/Supervisor at Autogear Performance Full Auto Repair Tires and Repair
Administrative Office Assistant at Quality Auto Electric & Complete Auto RepairAdministrative Office Assistant at Quality Auto Electric & Complete Auto Repair