Director of Security with 25 years of experience managing investigations, personnel matters and sensitive information and intelligence. Leads, maintains and improves operations and functions of security department while effectively managing crises in fast-paced environment. Thorough knowledge of advanced security systems, computerized access control and security-related legislation and regulation. Motivated security professional skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic. Customer Service Award Winner. ASIS Member.
Overview
27
27
years of professional experience
Work History
Director of Security
Winston Salem Forsyth County Schools
03.2022 - Current
Serves as liaison with local law enforcement agencies to monitor and oversee day to day operation of School Resource Officer (SRO) program and other law enforcement issues on school campuses
Develops security plans and procedures for school system by identifying problems, identifying emergency situations, corrective procedures, preparing written policies, and providing training for implementation
Works directly with local law enforcement agencies during critical incident situations in accordance with state and federal Incident Command System models
Directs and manages contracted night patrol, two Security Managers, and administrative security program
Works with first responders and GIS professionals to develop and maintain Critical Incident Maps
Develops, updates, trains, and monitors system-wide crisis strategy/emergency response plans and assists schools with development of site-specific plans and training
Advises and assists site-based administrators and athletic directors in matters involving criminal activities on school campuses
Assists in development and implementation of security plans for athletic and special events involving school facilities within jurisdiction of district
Recommends and coordinates implementation of new security programs; identify appropriate security programs necessary to ensure safety of school personnel, students, and property; recommend procedural changes, as necessary
Receives/reviews all reports of criminal incidents occurring on school property, analyzing, reporting, and partnering with local law enforcement to create recommendations to provide Safer Schools
Responds to and resolves difficult and sensitive inquiries and complaints regarding safety and security of personnel and property
Network and partner with community Gang Related Tasks Forces to gain insight into current activity and statuses within district
Works with law enforcement to gather intelligence related to campus and student security
Partners with local and state Department of Transportation, Traffic Division of local law enforcement, and district Transportation Leadership to design and manage traffic flow efficiency at each school
Coordinates Fire Code adherence and other safety inspections for school system
Serves as consultant to architects and contractors in planning and designing new facilities to ensure reasonable standards of security
Performs other related duties as assigned.
Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
Supervised team of 25 security personnel during shift.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Drafted security operating procedures and training materials for central office staff and school based employees.
Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Security Officer
WakeMed Hospital
09.2021 - 02.2022
Ensured physical safety of patients, employees, visitors, and all hospital properties through initiative-taking patrol by foot and vehicle
Provided environment where patients, employees, and visitors from all races, ethnicities, national origins, genders, sexual orientations, and backgrounds felt valued and protected by treating everyone with dignity, courtesy, and respect
Prepared or procured and distributed campus safety awareness materials
Performed related duties as assigned by Chief of Police.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle and/or by foot.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Reported suspicious activities and persons to law enforcement.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Secured personal and company goods against robbery, vandalism and illegal entry.
Permitted entry with escort for approved persons into secure locations.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Conducted regular patrols of key areas to spot and control security concerns
Acted quickly during emergency situations to reduce opportunity for damage and injury
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
Safety & Security Manager
Lake Washington School District
03.2020 - 10.2020
Reported to director of risk & safety services to uphold Comprehensive Emergency Management Strategic Planning for natural and man-made emergencies and disasters
Partnered with internal stakeholders, senior management, and community
Directed over 25 district campus security monitors and school resource officers in best practices through mentoring and collaborative approach for regional security
Coordinated district threat assessment program, conducted safety and security risk assessments of all district facilities, coordinated security systems, and monitoring at school sites, including access controls, entry controls, camera systems, security systems, and regional patrols
Provided guidance and created standard vendor contract documentation for four different police agencies within school district within two weeks for legal review
Collaborated monthly with 40 members of safety advisory committee, including King County Sheriff, police, and fire departments (Kirkland, Redmond, Sammamish), Eastside Fire & Rescue, Evergreen Health, and PTSA to assess implementation of safety protocols and training
Co-developed and launched within two months COVID-19 business continuity strategic plan with six team members, including emergency and medical liaison, as lead for school signage and security policies
Provided guidance and created standard vendor contract documentation for four different police agencies within school district within two weeks for legal review
Delivered instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
Responded to any emergencies as instructed and with utmost efficiency.
Gathered information, prepared reports, and drafted correspondence related to cases.
Developed safety training procedures and authored manuals for distribution to staff members.
Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
Inspected facilities for adherence to fire, hazard and safety guidelines.
Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
Maintained up-to-date knowledge of applicable laws and regulations.
Police Sergeant, Patrol
Bothell Police Department
03.2017 - 03.2020
Accompanied Patrol Officers during shifts to evaluate performance and resolve incorrect behaviors.
Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Mitigated risks by accurately analyzing and evaluating criminal complaints, citations and search warrants while processing crime scenes for district attorney and magistrate office case preparation.
Planned, scheduled and supervised work of 7 subordinates.
Educated staff members on proper field procedures to boost public trust in officers and efficiency.
Liaised with local, state and federal regulatory agencies to streamline investigation completion.
Established and enforced employee performance policies.
Supervised and coordinated daily operations of patrol shifts of up to 7 officers.
Administrative Sergeant
Bothell Police Department
09.2012 - 03.2017
Created vision to streamline daily operations between departments delivering 90% compliance with training requirements
Oversaw public information, including issuing press releases, and effectively monitored all maintenance on high-value equipment
Managed annual budgets and training financial activities, including approving, or denying training requests for staff of 70 employees
Conducted security audits as needed
Supervised training officer and 8-10 training officers with various backgrounds and experience
Created and approved comprehensive training lesson plans, including driving new and amending existing policies and procedures to ensure relevancy
Ensured 70 departmental employees trained in specific areas of Use of Force, Pursuit Policy, and Diversity and Inclusion to receive accreditation by Washington State Insurance Commission
Administered comprehensive oversight of organization's training program encompassing 20 training courses
Contributed to continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Directed in-house recruiting through Public Safety Testing to drive interviewing and hiring for 35 employees in five years.
Trained and mentored 35 new personnel hired to fulfill various roles.
Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
Monitored day-to-day activities of 35 company and employees, noting areas needing improvement and implementing plans for rectification.
Created curricula, instructions, documents and written tests for various types of training courses.
Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
Developed lesson plans, instructional materials and written practice tests for Use of Force and Pursuit Policy training courses.
Developed and implemented updating training programs for 70 employees.
Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
Prepared detailed documents and reports in adherence administrative processes
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
Police Sergeant, Patrol
Bothell Police Department
01.2008 - 09.2012
Organizational skills ensured optimal scheduling and staffing
Oversaw daily patrol and operations, providing effectiveness to keep local community safe
Mentored patrol staff of 10 police officers for workload delegation and provided feedback by conducting personnel evaluations
Applied analytical skills to evaluate over 100 monthly administrative report writing, including citizen crime reports, court documents, and crime detail logs prepared by officers to comply with departmental standardization for regional operations
Managed shift schedules, including granting or denying leave requests and obtaining coverage for shortages
Led teams by example, consistently demonstrated correct behaviors and enforced policies and procedures
Designed assignments for subordinates based on current patrol priorities, specific requirements, and individual strengths
Established and maintained effective working relationships with city staff leaders, outside organizations and public to provide optimal service and protection
Accompanied patrol officers during shifts to evaluate performance and resolve incorrect behaviors.
Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Mitigated risks by accurately analyzing and evaluating criminal complaints, citations and search warrants while processing crime scenes for district attorney and magistrate office case preparation.
Planned, scheduled and supervised work of 7 subordinates.
Increased field contacts, vehicle stops, criminal arrests and traffic citation volumes by effectively leading patrol department and establishing operational goals.
Educated staff members on proper field procedures to boost public trust in officers and efficiency.
Answered emergency calls for help from citizens and business owners.
Police Detective
Bothell Police Department
07.2005 - 01.2008
Investigated array of criminal and non-criminal activities, including theft, assault, domestic and workplace violence, property crimes, financial crimes, as well as homicides
Collaborated directly with internal officers and external agencies and departments
Served as subject-matter expert for interviewing and interrogations as well as training fellow officers using the Wicklander-Zulawski Interview & Interrogation method
Managed investigations and caseloads by collecting and handling case material and documents to determine evidence hierarchy, and adhered to procedures, thus ensuring court compliance
Collaborated & partnered by consulting with law enforcement, corporate partners, members of the public, and legal representatives
Established and marked off crime scenes and controlled access to protect evidence from tampering or loss
Delivered calm and professional court testimony to support case evidence, establish timelines and offer law enforcement expertise
Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
Investigated and reported crimes, accidents, offenses and damage to property.
Gathered facts from interviews of suspects, witnesses and complainants.
Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Wrote detailed reports outlining case findings for internal files and legal purposes.
Obtained and served search warrants related to ongoing cases.
Followed chain of custody mandates to send individual items off for laboratory analysis and DNA testing.
Collected witness statements and identified persons of interests.
Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
Prepared sketches and diagrams detailing primary and secondary crime scenes.
Conducted personal, property and event surveillance.
Preserved evidence for court hearings and checked integrity of individual pieces.
Efficiently responded to major crimes within 30 minutes to preserve scenes and avoid evidence contamination.
Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
Gathered facts from interviews of suspects, witnesses, and complainants.
Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
Patrol Officer | School Resource Officer
Bothell Police Department
08.1996 - 07.2005
Patrolled designated areas in vehicle, foot, and bicycle to identify security and safety issues
Responded to calls for service to investigate criminal and non-criminal incidents
Analyzed incidents and determined appropriate courses of actions
Collected evidence and conducted interviews for such issues as domestic/workplace violence, assault, theft, trespassing, and more
Documented findings in logs, via dispatch, and written reports to improve traceability.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Investigated incidents and crimes, collected evidence and recorded witness statements.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Monitored crowded public areas and events to mitigate risk and promote safety.
Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
Conducted school security inspections.
Provided security and safety to school staff and students.
Performed conflict resolution between student body, parents, teachers, and administration.
Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
Notified police, fire department and emergency services of on-campus incidents.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Education
Bachelor of Arts - Liberal Arts & General Studies
The Evergreen State College
Associate of Arts - Business Administration
Sheldon Jackson College
Sitka, AK
Skills
Security Processes
Security Strategies
Security Team Management
Security Regulations
Law Enforcement Collaboration
Policy Development
Employee Assessment
System Security Plans
Emergency Services Leadership
Active Shooter Training
Develop Security Standards
Assess Risks
Implementation of Policies and Procedures
Threat Assessment
Performing Risk Assessments
Coordination of Security Operations
Access Control Management
Conflict & Crisis Management
Cross-functional Team Collaboration
Emergency Response Strategist
Security Personnel Coaching
Cultural Leadership
Relational Leadership
Emergency Response
Safety and security regulations
Additional Information
Awards and Honors:
Medal of Distinguished Service
Police Unit Commendation:
Police Medal of Commendation Award
Officer of the Year Nomination: Outstanding Employee Award
Training Records
Training Courses/Certificates:
Standard Response Protocol and Standard Reunification Method: I Love You Guys Foundation
Situational Leadership II
Franklin Covey 7 Highly Effective Habits for Law Enforcement Staff
Coaching and Counseling for Supervisors
Leadership through Understanding Human Behavior
Leadership 101 - Professionalism Defined
Supervisor Force Liability Prevention
First Level Supervision Certification
Training the New Recruit – Assessing Competency
Police Liability Training
Field Training Officer Administrator
Crisis Intervention Team Training (40 Hours)
Risk Management Training
24-hour Advanced School Resource Officer Course
40-hour Basic School Resource Officer Course
Drugs, Guns, and Gangs in Schools
Missing Children Dynamics and Response
Justice Based Policing
Beyond Bias
Diversity/Harassment Training
Police and Minority Relations
Law Enforcement and the Transgender Community
Child Interviewing and Investigation
Child Abuse Interviewing and Assessment
Active Shooter Training Instructor
Civilian Response to Active Shooter Events: Train-the- Trainer
Administrative Assistant Facilities Department at Winston-Salem/Forsyth County SchoolsAdministrative Assistant Facilities Department at Winston-Salem/Forsyth County Schools