Cedric Gray
Lakeview,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cart Associate
Walmart
Lima, OH
09.2022 - Current
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Collected carts left in parking areas and returned to retail stores.
- Periodically disinfected carts preventing spread of disease.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
General Laborer
SpartanNash
Huntsville, OH
01.2019 - 04.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Performed quality checks on products and materials to identify any defects.
- Read work orders to determine work assignments and equipment and materials needed.
- Worked alongside staff to discuss and implement best practices and exceed team objectives.
- Solved and identified any complex issues that impacted management.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Shipping and Receiving Clerk
Midwest Express, Inc.
East Liberty
08.2018 - 12.2018
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Maintained storage areas for smooth department operations.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Handled day-to-day shipping and receiving overseeing more than 10 semi trailers per day.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Sorted and delivered materials to different work areas and staff.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.a
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Processed required paperwork to expedite handling of shipped and received goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Front End Manager
Walmart
Bellefontaine, OH
09.2016 - 07.2018
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained team members in successful strategies to meet operational and sales targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees through day-to-day work and complex problems.
- Evaluated employee performance and made recommendations for improvements.
- Motivated employees to perform at peak productivity with morale-boosting programs.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Recorded financial transactions and performed account reconciliations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Worked with security staff and law enforcement on shoplifting and vandalism response.
- Oversaw cashier operations, bookkeeping and security.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained strong customer relations and effective customer service standards.
Donation Attendant
Goodwill
Marion, OH
09.2012 - 10.2015
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Displayed excellent customer service when greeting customers and accepting donations.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
- Respectfully communicated with diverse population of volunteers and employees.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Worked with site management to prepare weekly work schedules and fulfill staffing requirements.
- Opened and closed facility according to operating hours to secure donations and funds.
- Reported instances of fraud and illegal dumping on company property.
Education
Certification - Information Technology
Global Lynx
Online School High School Diploma -
Rushmore Academy
Marion, OH05.2014
Skills
- Market Trend Analysis
- Tracking Systems
- Special Assignments
- Parking Lot Safety Knowledge
- Attentive Service
- Bagging Items
- Customer Satisfaction
- General Cleaning
Certification
Introduction to Agile and Scrum Methodologies
Devops Foundation
ITIL 4
Comptia ITF+
Timeline
Cart Associate
Walmart
09.2022 - Current
General Laborer
SpartanNash
01.2019 - 04.2019
Shipping and Receiving Clerk
Midwest Express, Inc.
08.2018 - 12.2018
Front End Manager
Walmart
09.2016 - 07.2018
Donation Attendant
Goodwill
09.2012 - 10.2015
Certification - Information Technology
Global Lynx
High School Diploma -
Rushmore Academy