Summary
Overview
Work History
Education
Skills
Links
Timeline
Generic

Cedric Hamilton

Athens

Summary

Graphic Designer with 5+ years of experience turning creative concepts into engaging, high-quality visual content. Detail-oriented and receptive to feedback, with a strong focus on continuous improvement. Known for effective collaboration with teams and clients to deliver designs that balance aesthetics and functionality. Proficient in applying core design principles (CRAP: Contrast, Repetition, Alignment, Proximity) to produce visually compelling results. Eager to bring creativity and expertise to a dynamic team or project.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

CVS
11.2024 - Current
  • Experienced in supporting pharmacy operations by managing prescription inquiries, insurance coordination, and customer concerns. Committed to delivering accurate, timely, and compassionate service while ensuring patient confidentiality and satisfaction.
  • Handle customer inquiries and resolve service issues while maintaining high satisfaction levels through active listening and empathetic communication
  • Staying updated on current CVS products, promotions, and services to accurately answer customer questions
  • Promptly responding to customer calls regarding product information, store locations, order status, and general customer concerns
  • Remote

Graphic Designer

Freelance
01.2020 - Current
  • Design logos using Adobe Suite, ensuring 100% client satisfaction
  • Capture quality headshots and event photos, enhancing client image
  • Develop detailed illustrations, achieving complete client approval and visual excellence

Technical Illustrator

Alutiiq
02.2023 - 12.2023
  • Collaborated with CAD Illustrators, Web Developers, and Technical Writers to accurately convert the legacy raster graphics into cutting-edge intelligent graphics
  • Contributed my expertise as part of a dynamic programming team
  • Assisted graphics specialist with the C-5M team on creating interactive images for the U.S. Air Force
  • Promoted to quality assurance (QA) to review other illustrators' work
  • Provided computer graphics skills, and mid-stage vector graphics manipulation

Graphic Design Intern

University of North Alabama
01.2022 - 04.2022
  • Curated drawings, postcards, layouts, and pictures
  • Completed duties assigned by supervisors
  • Attended meetings to brainstorm ideas and design strategies to market campus activities
  • Collaborated with peers to complete projects in a timely manner
  • Designed creative visual content for university campaigns, enhancing engagement and brand identity through collaborative design solutions

Concession Worker

The City of Athens
10.2017 - 07.2018
  • Managed customer inquiries and resolved issues with professionalism, providing high-quality service and support for Athens City residents, while maintaining detailed records of customer interactions and cash transactions

Customer Service Representative

Kmart
07.2017 - 10.2017
  • Received payments and kept track of all cash and card transactions
  • Assisted customers with inquiries
  • Maintained a balanced cash register
  • Trained incoming associates

Education

Bachelor of Fine Arts - Digital Media

University of North Alabama
Florence, AL

Skills

  • Technical Illustration
  • Graphic Design
  • Communication
  • Problem Solving
  • Customer Service
  • Quality Assurance
  • Multitask
  • Attention to Detail
  • Collaboration
  • Brand Strategy
  • Color Theory
  • Microsoft Office
  • Adobe Creative Suite (Photoshop, InDesign, Illustrator)

Links

PORTFOLIO 

Timeline

Customer Service Representative

CVS
11.2024 - Current

Technical Illustrator

Alutiiq
02.2023 - 12.2023

Graphic Design Intern

University of North Alabama
01.2022 - 04.2022

Graphic Designer

Freelance
01.2020 - Current

Concession Worker

The City of Athens
10.2017 - 07.2018

Customer Service Representative

Kmart
07.2017 - 10.2017

Bachelor of Fine Arts - Digital Media

University of North Alabama

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