Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Cedric Harrison

Shelby,MI

Summary

Motivated employee with a strong desire to tackle new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively without supervision and quickly acquire new skills. Currently seeking entry-level opportunities to further develop skills while contributing to company growth.

Overview

8
8
years of professional experience

Work History

Process Assistant

Amazon
07.2020 - Current
  • Communicated regularly on a day-to-day basis in the pick department regarding their specific expectations related to their process path.
  • Oversaw the flow of operations by record tracking and data gathering to proceed with a balanced flow in Outbound within the pick, pack and ship dock department.
  • Views and maintain inventory control and quality insurance to meet customer obsession.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified potential risks associated with proposed changes or implementations of processes.
  • Coached and trained production leads on general process concepts, lean manufacturing and how to identify potential improvements without assistance.
  • Identified needs of customers promptly and efficiently.
  • Supported special projects upon request from department manager.
  • Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Completed day-to-day duties accurately and efficiently.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Enhanced team productivity by conducting regular training sessions on best practices.

Learning Ambassador

Amazon
04.2020 - 07.2020
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted one-on-one or group tutorials for new associates who've entered the building day one.

FC Associate

Amazon
07.2019 - 07.2020
  • Picked and delivered customer items to next stage of process quickly and accurately and kept customer products flowing.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Placed products on conveyors for final wrapping and shipment.
  • Delivered products to customer locations on time as a problem solver of the pick team.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives as an process guide.

Sales Associate

Krispy Kreme
11.2018 - 08.2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers and provided exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Cashier

Five Below
01.2017 - 12.2018
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Stocked shelves with merchandise when needed.
  • Built and maintained productive relationships with employees.

Education

High School Diploma -

Dakota High School
Macomb, MI
06-2019

Skills

  • 1 year of leadership experience managing a team of at least 10 individuals
  • 1 year of demonstrated problem-solving skills and analytic skills
  • 1 years of performance metrics, process improvement or lean techniques experience
  • Excellent customer service, communication, and interpersonal skills
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Mentoring and Training
  • Coordinating Daily Operations

Education and Training

other

Timeline

Process Assistant

Amazon
07.2020 - Current

Learning Ambassador

Amazon
04.2020 - 07.2020

FC Associate

Amazon
07.2019 - 07.2020

Sales Associate

Krispy Kreme
11.2018 - 08.2019

Cashier

Five Below
01.2017 - 12.2018

High School Diploma -

Dakota High School

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Cedric Harrison