Cedric Johnson
Dallas,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
42
42
years of professional experience
Work History
Independent Owner Operator
Bimbo® Bakeries USA
10.1996 - 10.2022
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Managed day-to-day business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Prepared annual budgets with controls to prevent overages.
Route Sales Driver
Wonder Bread
03.1986 - 03.1996
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Processed payments, made change, and provided receipts.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Merchandise Associate/Driver Sales Representative
Fox And Jacobs Home Builders
01.1981 - 01.1986
- Kept detailed records of daily activities through online customer database.
- Collaborated with cross-functional teams to identify and address customer needs.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
High School Diploma -
South Oak Cliff High School
Dallas, TX05.1979
Skills
- Conflict Resolution
- Social Perceptiveness
- Strong Analytical and Problem-Solving Skills
- Quality Control
Timeline
Independent Owner Operator
Bimbo® Bakeries USA
10.1996 - 10.2022
Route Sales Driver
Wonder Bread
03.1986 - 03.1996
Merchandise Associate/Driver Sales Representative
Fox And Jacobs Home Builders
01.1981 - 01.1986
High School Diploma -
South Oak Cliff High School