Summary
Overview
Work History
Education
Skills
Certification
Awards
Additional Information
Timeline
Generic

Cedric Johnson

Portland

Summary

Awarded the Certificate of Excellence from Share House and the Certificate of Achievement from Unite Oregon. Demonstrated dedication to excellence and community involvement through these accolades. Skilled in cultivating positive relationships and fostering a collaborative work environment. Proven history of success in professional and volunteer roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Agent

Alaska Airlines
12.2022 - Current
  • Assist guests with their travel needs, including ticketing, check-in, boarding, and baggage handling, in a fast-paced airport environment. Handle inquiries, resolve issues, and ensure a positive experience from arrival to departure.
  • Performing boarding and gate duties, including checking tickets, directing passengers, making announcements, and confirming cabin security.
  • Assisting with special needs passengers, such as unaccompanied minors and those requiring additional assistance. Evaluating and preparing flights, including seat assignments, special meal coordination, and upgrades. Performing various tasks to ensure guest satisfaction, as directed by management.

Bus Operator

TriMet
06.2018 - 08.2022
  • Provided safe, reliable, courteous, and efficient bus transportation service for residents and visitors in the TriMet service area. Prepared the bus for operation by performing a pre-trip safety inspection.
  • Complied with District rules, policies, and traffic laws while staying informed of updates.
  • Provided verbal and written reports to District supervisors and management regarding route, safety, schedule, fare, and operational problems or concerns.
  • Assisted in instructing student operators for route orientation and further development of the student's operating skills.
  • Prepared required paperwork, such as lost and found tags, accident/incident reports, and bus defect reports.

Education

Certificate - CDL A

SWIFT Driving Academy
Troutdale, OR

Bachelors - Sports Administration/Christian Education

Kansas Christian College
Overland Park, KS
07.2021

Skills

  • Microsoft word/office (10 years)
  • Powerpoint (5 years)
  • Cdl Driver
  • CDL
  • Sports Coaching
  • Bus Driving
  • Flatbed
  • Shuttle Driving
  • Commercial Driving
  • Delivery Driver Experience
  • Load & Unload
  • Freight Experience
  • Bereavement support (9 years)
  • Hospice care (9 years)
  • Air Brake
  • Shipping & Receiving
  • Customer service
  • Outstanding communication skills
  • Problem resolution
  • Data entry
  • Customer relations
  • Customer complaint resolution
  • Conflict resolution
  • Complaint handling

Certification

  • CDL Class B
  • CDL Class A or B July 2018 to May 2024
  • DOT Medical Card
  • Passenger Endorsement June 2018 to May 2024
  • Driver's License
  • Air Brake Endorsement
  • BC/BE
  • Certificate of License June 2012 to Present
  • Is licensed to preach the Gospel, perform marriages, administer the sacraments, and to direct the other functions of the Ministry.
  • Ordained Minister August 2013 to Present
  • Certificate of Ordination

Awards

Certificate of Excellence June 2008, Has demonstrated commitment above and beyond expectations.

Additional Information

Has completed all requirements for ordination as a minister of the Gospel of Jesus Christ and is hereby commissioned to teach the World preach the Gospel, and to administer all the sacraments, ordinances and other functions of the church.

Timeline

Customer Service Agent

Alaska Airlines
12.2022 - Current

Bus Operator

TriMet
06.2018 - 08.2022

Certificate - CDL A

SWIFT Driving Academy

Bachelors - Sports Administration/Christian Education

Kansas Christian College

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Cedric Johnson