Cedric Jones

• Implemented quality assurance processes to ensure accuracy in data collection methods used by staff members working on various projects within the scope of the program.
• Collaborated with other departments to ensure efficient operations of the program.
• Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
• Recruited, trained and supervised personnel assigned to work on projects within the scope of the program.
• Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
• Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
• Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
• Managed day-to-day operations associated with running a successful program.
• Coordinated meetings, conferences, workshops, and special events related to the program.
• Organized and maintained documents, files and records.

- Recruitment: Sourcing candidates, conducting background checks, and issuing employment contracts.

- Onboarding: Scheduling new hires' training, preparing employment documents, and conducting orientations.

- Training and Professional development:

- Performance management: Set performance goals, provided feedback, and conducted evaluations.

- Compensation and benefits: Setting up pay and benefits packages, managing insurance brokers, and coordinating bonuses.

- Administration: Managing policies, procedures, and programs.

Employee relations: Investigating employee complaints and ensuring workplace harmony.

- Provided guidance and oversight to Residential Counselors to ensure the day-to-day operations of all CCJ residences are based on CCJ treatment standards and the STRTP Program, providing high-quality, safe residential care. Following all contracts, CARF, and licensing standards.

- Responsible for maintaining in-house records in accordance with Community Care Licensing and the Commission on Accreditation of Rehabilitation Facilities (CARF) standards.

- In collaboration with the Residential Operations Director, provides leadership, supervision, coaching, and training of a diverse team of Residential Treatment Counselors, and models and supports the delivery of trauma-informed, strength-based therapeutic care to residents in the treatment home.

Responsible for overseeing the safe storage, distribution, and documentation of the distribution of medication in accordance with Community Care Licensing Standards. Responsible for implementing a consistent daily routine of the facility, including appointments, maintenance, meals, and other house needs.

• Collaborates with the Clinical Supervisor to support resident treatment, family support, and discharge plans.

- Working with the Clinical Supervisor assures that the medical and educational needs of the youth in their care are met. I provided transparency in documenting and reporting staff and resident incidents to leadership. Includes oversight and completion of incident reports.

- Communicates professionally and consistently with colleagues and leadership.

- Responsible for the staffing of regular shift counselors, including hiring, orientation, evaluation, discipline, and termination.

- Assisted the Residential Director, Mental Health Supervisor, Case Managers, Training Coordinator, Human Resources personnel, and Executive Director in assessing staff training needs. Occasionally performs on-the-job training for residential counselors. Responsible for assuring that all residential counselors under their supervision receive the necessary training.

- Responsible for on-call duties on a scheduled basis.

- Maintained current licenses and training.

• Other duties as assigned by the Residential Director and/or Executive Director.

• - Assessing clients: Evaluating clients' needs, preferences, abilities, and physical and mental wellness.
• - Developing care plans: Creating tailored care plans based on client assessments, and working with clients, family, friends, and health care professionals to implement them.
• Monitoring progress: Tracked progress and periodically evaluated clients' progress, making adjustments as needed.
• • Advocating for clients: Providing advice and information about treatment options, clinical status, and evaluating medical necessity.
• Managing care costs: Wisely managing the cost of care, and providing accurate and timely information to payors.
• • Facilitating care: Scheduling care, sharing information, and coordinating cases.

• Addressing barriers: Assessing and responding to treatment barriers and psychosocial issues. • Maintaining records: Recording case information, completing forms, and producing reports.

• Coordinated services: Coordinating support services, and organized meetings.

• Preparing funding submissions: Preparing funding submissions.

• Ensuring compliance: Ensuring compliance with relevant statutory requirements.

Researching resources: Researching and referring clients to resources such as health and childcare.

• Evaluating programs: Evaluating and studying programs, services, and resources for quality and client needs.

• Maintained confidentiality of sensitive information while handling administrative tasks.

Recruitment: Sourcing candidates, conducting background checks, and issuing employment contracts.

- Onboarding: Scheduling new hires' training, preparing employment documents, and conducting orientations.

- Training and Professional development:

- Performance management: Set performance goals, provided feedback, and conducted evaluations.

- Compensation and benefits: Setting up pay and benefits packages, managing insurance brokers, and coordinating bonuses.

- Administration: Managing policies, procedures, and programs.

Employee relations: Investigating employee complaints and ensuring workplace harmony.

- Provided guidance and oversight to Residential Counselors to ensure the day-to-day operations of all CCJ residences are based on CCJ treatment standards and the STRTP Program, providing high-quality, safe residential care. Following all contracts, CARF, and licensing standards.

- Responsible for maintaining in-house records in accordance with Community Care Licensing and the Commission on Accreditation of Rehabilitation Facilities (CARF) standards.

- In collaboration with the Residential Operations Director, provides leadership, supervision, coaching, and training of a diverse team of Residential Treatment Counselors, and models and supports the delivery of trauma-informed, strength-based therapeutic care to residents in the treatment home.

Responsible for overseeing the safe storage, distribution, and documentation of the distribution of medication in accordance with Community Care Licensing Standards. Responsible for implementing a consistent daily routine of the facility, including appointments, maintenance, meals, and other house needs.

• Collaborates with the Clinical Supervisor to support resident treatment, family support, and discharge plans.

- Working with the Clinical Supervisor assures that the medical and educational needs of the youth in their care are met. I provided transparency in documenting and reporting staff and resident incidents to leadership. Includes oversight and completion of incident reports.

- Communicates professionally and consistently with colleagues and leadership.

- Responsible for the staffing of regular shift counselors, including hiring, orientation, evaluation, discipline, and termination.

- Assisted the Residential Director, Mental Health Supervisor, Case Managers, Training Coordinator, Human Resources personnel, and Executive Director in assessing staff training needs. Occasionally performs on-the-job training for residential counselors. Responsible for assuring that all residential counselors under their supervision receive the necessary training.

- Responsible for on-call duties on a scheduled basis.

- Maintained current licenses and training.

• Other duties as assigned by the Residential Director and/or Executive Director.

• Supervised, protected, and cared for children individually and in groups at all times, including but not limited to.
• • Provided consistency in childcare management.
• Established a respectful relationship with persons served to help them gain skills and confidence.
• • Supervised to ensure physical and emotion safety and protected from traumatization.
• • Conducted myself and communicated in a professional and respectful manner that provides a therapeutic role model to all agency staff, residents, and outside agencies.
• 1. Ensured all federal, state, and county regulations, as well as Ettie Lee policies and procedures, are maintained, including, but not limited to:
• • Vehicle standards • Documentation standards • Home cleanliness, maintenance, and sanitation standards • Clothing and personal property standards • Home pass and community pass standards • Client confidentiality and HIPAA standards. • Reporting standards, including special incidents, grievances, and child abuse reporting.
• 1. Report to the STRTP Administrator recommendations to address identified problems. 2. Report and correct any unsafe conditions. 3. Other duties that may be necessary to ensure the health and safety of children in the facility, to manage the facility, and to maintain the policy, procedures, and regulations of the facility.
• Under the leadership of the STRTP Administrator, coordinates, implements, and manages the day-to-day operations of the Short-Term Residential Therapeutic Program.