Hi, I’m
Cedric Littleton
Phlebotomist/EKG Technologist
New Orleans,LA
Languages
Japanese
Full Professional
Summary
Strengths include excellent leadership, organizational and time management skills Competent and reliable professional, committed to top quality work Versatile and multi-skilled person Possess excellent communication and inter-personal skills Resourceful in solving problems and maximizing resources Perform effectively despite sudden deadlines and changing priorities Enthusiastic, dependable, self-motivated Proven ability to identify, analyze, and solve Skilled in handling the public with diplomacy and professionalism problems Highly reliable self-starter, can be counted on to Excellent hand and eye coordination and a safe work record complete assignments Proven competence in working with others in a team effort. Demonstrated Telecommunications Engineer with experience delivering leadership and guidance in development and operation of innovative technology programs and systems for customers. Broad background in voice and data systems, infrastructure and secure technology. Telecommunications Engineer with superior technical understanding of cellular technologies, wireless core network infrastructure and IP networking. Extensive background in administration and support of office PBX and voice messaging systems. Experience troubleshooting issues at user level as well as phone system programming.
Overview
19
years of professional experience
1
Certificate
Education
University of New Orleans , New Orleans, LA
Bachelor of Science from Biology
05.2023
University Overview
- Continuing education in premedical courses
Unitech Training Academy , New Orleans, LA
National Certificate from Phlebotomy/EKG
05.2022
Santa Monica College , Santa Monica, CA
Associate of Arts And Sciences from Japanese Language
03.2006
Work History
Good Works, New Orleans, LA
Janitorial Technician
2019.03 - 2019.11 (8 months)
Job overview
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Handled equipment, chemicals and materials properly and with caution
Winn Dixie Supermarket, Marrero, LA
Cashier / Meat Cutter
2018.01 - 2018.08 (7 months)
Job overview
- Hours Work 30Hrs
- W $8.50/hr
- Responsibilities:
- Handled all orders accordingly providing total bills for each and every purchase, took care of all goods being bought, restocked all products on shelves, wiped down register areas between shifts to ensure cleanliness in all workplaces, counted down drawer before and after shipments, received payments by cash, check, credit cards, vouchers and debits
- Issued receipts, refunds, credits and change due to customers, assisted customers by providing information and resolving and of their concerns, established and identified prices of goods, services and admission tabulating total bills using calculators,
- Cash registers accordingly
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans as needed, marked prices on shelves and items, bagged, boxed and wrapped merchandise preparing packages for shipment as directed
- O
- Computed and recorded totals of each transactions verifying all good were bagged and handed to patrons leaving facility, monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately, weighed and counted items sold by quantity determined prices, issued trading stamps and redeemed food stamps and coupons from all customers accordingly
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability, Educated 10 staff members on specialty meat cuts, food handling methods and sanitation guidelines
- Prepared numerous customized meat orders, requests and wholesale services daily, cut meats to customer specifications and answered questions about specialty products
- Performed meal inspections and ensured proper temperature environment, weighed, packaged and labeled meat and seafood products, following proper dating procedures
- Cleaned and disinfected kitchen area including floors, work tables, tools and equipment.
- Mentored new team members on sales software system operation
Hot Spring National Park Medical Center, Hot Springs, AR
Environmental Services Housekeeper
2014.10 - 2016.12 (2 years & 2 months)
Job overview
- Hours Work 30 Hrs
- W $8.00/hr
- Responsibilities:
- Conferred with customers by telephone to provide information about products and services, took orders, cancelled accounts and obtained details of various concerns, checked to ensure that appropriate changes were made to resolve any related challenges within work place, kept records of customer interactions and transactions, recording details of inquiries and comments,
- Determined charges for services requested, collected deposits and payments, contacted customers and responded to all their inquiries notifying them of various information and products available for them, identified if there were any product malfunctions accordingly
- Communicated with leads about improvements being made to products, packaging, shipping, service and billing methods and procedures preventing all future concerns that may arise, took customer orders providing service with emphasis on courtesy, adhered to all safety regulations and procedures to encourage secure and happy work environment
- Supervisor:
- Okay to contact this Supervisor: Yes
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
CVS Pharmacy, Orange, CA
Cashier
2013.01 - 2014.10 (1 year & 9 months)
Job overview
- Hours Work 40Hrs
- W $9.00/hr
- Responsibilities:
- Provided great customer service to all patrons entering facility, restocked condiments and maintained clean work areas as all times to ensure that all guests come in to a very orderly and established servicing environment, operated cash registers accordingly
- Communicated with each customer regarding any concerns and inquiries they may have in regards to various items being sold and those that are also on sale, gave each individual checking out personal attention ensuring that they have a great shopping experience from start to finish, answered phone calls, provided assistance to new and incoming junior team members educating them on preferred methods of operations accordingly
- Responded to various customer needs to resolve their issues, took various forms of payments from patrons including credit, debit and cash deposits as directed by leads, entered transactions in the cash register and provided customers with the total bills accordingly, sorted and counted currency and coins, issued receipts and change to customers
- Processed credit card and check payments, maintained clean and orderly checkout areas, executed the finest and most courteous service to all patrons, developed and maintained fluidity and coordination for all staff members to encourage knowledge, teamwork and positive morale for all cashiers within facility
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change
- Applied knowledge to help new team members understand how to operate registers, merchandise stock and meet customer needs, maximizing group performance and maintaining high satisfaction with customers
- Worked closely with customers to solve problems and handle customer complaints, investigated customer concerns to resolve problems and maintain loyalty
- Maintained optimal safety protections for customers and team members by addressing spills and biological concerns with speed and efficiency
United States Marine Corps, Iwakuni , Japan
Communication Engineer
1999.11 - 2013.04 (13 years & 5 months)
Job overview
- Installed and tested preventative maintenance, troubleshooting and repairing various types of communications systems as needed, coordinated and attended various training and formal instruction for new updates made to electronic equipment given to unit, tended to care of all sensitive communications materials accordingly
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Adjusted and improved stationary and mobile radio transmitting systems as desired, received accessories and two way radio communication systems for new revisions of software amends, examined malfunctioning radio equipment to locate defects such as loose connections, broken wires and burn out components, using schematic diagrams
- Operated wireless communications systems to ensure every crew member was completing all assigned duties as required, established signal support systems into vehicles, gave safety reports to notify leads of any concerns during radio operations meetings on weekly basis
- Satellite Communication:
- Responded to customer requests via telephone and email and effectively answered questions and inquiries, copied, logged and scanned supporting documentation and placed all information in client files
- Verified data integrity and accuracy, developed new process for employee evaluation which resulted in marked performance improvements
- Validated schematic designs working alongside hardware engineers, created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.
- Worked closely with network administrators and server engineers to deliver quality service.
- Installed, maintained and supported voice/data applications.
- Initiated improvements to operational efficiency of network.
- Ran and analyzed call processing flows and traffic studies to determine optimum configurations.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Researched and recommended network and data communications hardware and software
Skills
- Interpreting 12-lead EKG
- Interpreting all 4 AV heart blocks
- Able to interpret ALL EKG rhythm strips less than one 60 seconds.
- Advance EKG reading
- Lead placements expert
- Blood Culturing
- HIPAA Guidelines
- Butterfly Venipuncture
- Pulse Oximetry
- Biohazard Policy Compliance
- Heel Sticks
- Patient Flow
- Phlebotomy Procedures
- Blood Culturing
- MEDITECH Laboratory and Microbiology
- Federal Laws
- MEDITECH Software
- Records Management Systems
- Plasmapheresis
- OSHA Regulations
- Laboratory Information System (LIS)
- Reading Comprehension
- Interpreting EKGs
- Blood Pressure Measurement
- Patient Admission
- Quality Patient Care
- Quality Assurance
- Team Member Development
Additional Information
- LEADERSHIP TRAINING TECHNICAL SKILLS
Certification
CCNA
Timeline
Janitorial Technician
Good Works
2019.03 - 2019.11 (8 months)
Cashier / Meat Cutter
Winn Dixie Supermarket
2018.01 - 2018.08 (7 months)
Environmental Services Housekeeper
Hot Spring National Park Medical Center
2014.10 - 2016.12 (2 years & 2 months)
Cashier
CVS Pharmacy
2013.01 - 2014.10 (1 year & 9 months)
Communication Engineer
United States Marine Corps
1999.11 - 2013.04 (13 years & 5 months)
University of New Orleans
Bachelor of Science from Biology
Unitech Training Academy
National Certificate from Phlebotomy/EKG
Santa Monica College
Associate of Arts And Sciences from Japanese Language
CCNA
Drone Piloting, Reading, filming, speed cubing, writing, sciences, math, swimming gardening
I'm currently a retired Marine completing my premed undergraduate course work at University of New Orleans. I am a national certified phlebotomist and a graduate from Unitech Training Academy. My interest involves puzzle games such as the rubik's cube which I can solve in seconds actually. I operate drones for recreational activities and also for filming short films- its merely a hobby or stress reliever. I crave for all sciences especially Astronomy, I am astrophysicist enthusiast although microbiology is my craft I tend to gravitate towards physics.
Drone Piloting, Reading, filming, speed cubing, writing, sciences, math, swimming gardening
I'm currently a retired Marine completing my premed undergraduate course work at University of New Orleans. I am a national certified phlebotomist and a graduate from Unitech Training Academy. My interest involves puzzle games such as the rubik's cube which I can solve in seconds actually. I operate drones for recreational activities and also for filming short films- its merely a hobby or stress reliever. I crave for all sciences especially Astronomy, I am astrophysicist enthusiast although microbiology is my craft I tend to gravitate towards physics.
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