Cedric Mason
Chicago,IL
Summary
Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management.
Overview
25
25
years of professional experience
Work History
Patient Service Representative
Zoll Life Vest
Chicago, IL
06.2009 - Current
- Contact caregivers and family to schedule service
- Travel to patients homes and healthcare facilities
- Train patients and other caregivers the use of LifeVest
- Program LifeVest according to the prescribed physician's
- Manage device and garment inventory, inputting patient data into electronic system
- Review with patient, adhered to HIPAA regulations when handling paperwork
- Coordinate with technician support diagnosing issues that arise
Certified Firefighter
Chicago Fire Department
Chicago, IL
02.1999 - 11.2023
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Inspected vehicles for proper operation prior to use on emergency calls.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Administered oxygen therapy, glucose monitoring, IVs, EKGs, wound dressing changes, immobilization techniques, cardiac monitoring and defibrillation services and trauma interventions as needed.
- Transported patients to hospitals or other healthcare facilities in a timely manner while providing ongoing care during transport.
Education
EMT-P Licenced -
Moraine Valley Community College
Palos Hills, ILCertified Firefighter - Fire Protection And Safety Technology
Chicago Fire Department
Chicago, ILSkills
- Recording histories
- Medical Billing
- Appointment Scheduling
- System updates
- Advance Life support and extractions
Timeline
Patient Service Representative
Zoll Life Vest
06.2009 - Current
Certified Firefighter
Chicago Fire Department
02.1999 - 11.2023
EMT-P Licenced -
Moraine Valley Community College
Certified Firefighter - Fire Protection And Safety Technology
Chicago Fire Department
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