Cedric Mayfield
Coppell,TX
Summary
Experienced logistics and supply chain management professional with over 10 years of expertise, complemented by a recent graduation in Supply Chain Marketing Management. Distinguished military veteran with a proven track record of success in executing logistics and supply chain management activities. Adaptable individual experienced in working in a fast-paced, deadline driven environment. Supply Chain professional seeking a customer-focused, multi-functional environment to apply supply chain knowledge and strong organizational and attention to detail skills.
Overview
24
24
years of professional experience
Work History
Student
University Of North Texas At Dallas
08.2021 - 05.2023
- Acquired knowledge related to Logistics Supply Chain Management, and Marketing
- Led group projects by taking initiative and motivating team members
- Searched at libraries and scholarly databases to locate necessary information for research projects.
Letter Carrier
United States Postal Service, USPS
10.2007 - 08.2021
- Identified and corrected route deficiencies, changed route scheme, increasing route efficiency by 21%.
- Advise customers on different creative solutions for shipping, policies, and procedures for most effective shipping to ensure customer satisfaction.
- Effective collaboration with management to resolve customer complaints and route-status updates ensuring swift resolution and efficiency.
- Review delivery records daily to track delivered and undelivered items to identify delivery issues.
- Enforced compliance of government and mail regulations, policies, and procedures to maintain security of mail and protect customer information.
- Assisted management with strategic planning of shipping and receiving strategies, approve carrier over-time, routes, and methods to improve operations.
Parts Specialist
Traulsen
06.2006 - 09.2007
- Efficiently and effectively managed 60+ incoming communications daily via phone, email, and fax (quotes, order entry, tracking, returns) while delivering optimal customer service.
- Handled customer complaints, ensuring appropriate solutions and alternatives within time limits and follow-up to ensure customer satisfaction.
- Maintained technical knowledge of manufacturers' options and parts availability to effectively troubleshoot and meet team target quotas.
- Conducted credit card transactions and daily end-of-day closeouts.
- Collaborated with cross-functional teams to improve processes and productivity, increasing productivity by 10%.
Warehouse Technician
Frito Lay
10.2004 - 04.2005
- Pulled and packed shipments to prepare for local delivery drivers with 99% accuracy.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Prepared bills of lading, work orders, and shipping orders to appropriately route materials.
- Verified orders by comparing names and quantities of items packaged with shipping documents.
- Recorded and reported shortages and damages and inspected product condition to verify accuracy of pulled product.
Automated Logistical Specialist (92A)
United States Army
06.1999 - 08.2004
- Assisted department manager by managing Standard Army Maintenance System-Enhanced (SAMS-E).
- Coordinated work order status, procurement, and inventory of vehicle repair parts for 300 vehicles.
- Supervised personnel in supply, services, materials management and logistical operations.
- Organized material distribution and transportation logistics in accordance with executive direction.
- Created and maintained records, which included stock lists, inventory and material counts.
- Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
- Reviewed incoming materials for accuracy against bills of contract, purchase orders and shipping documentation.
- Conducted inventory audits with 100% accuracy following company regulations and procedures.
Education
Bachelor of Science - Supply Chain Marketing Management
University of North Texas At Dallas
Dallas, TX05.2023
Skills
- Operations
- Problem Solving
- Team-orientated
- Purchasing
- Microsoft Office (Excel, PowerPoint, Word)
- Strong communication and Interpersonal
- Customer Relationship Management
- Continuous Process Improvement
- Leadership
- Inventory Management
Timeline
Student
University Of North Texas At Dallas
08.2021 - 05.2023
Letter Carrier
United States Postal Service, USPS
10.2007 - 08.2021
Parts Specialist
Traulsen
06.2006 - 09.2007
Warehouse Technician
Frito Lay
10.2004 - 04.2005
Automated Logistical Specialist (92A)
United States Army
06.1999 - 08.2004
Bachelor of Science - Supply Chain Marketing Management
University of North Texas At Dallas
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