Summary
Work History
Education
Skills
Timeline
Hi, I’m

CEDRIC MCWILLIAMS

Houston,TX
CEDRIC MCWILLIAMS

Summary

Proven leader and strategic planner, adept in staff management and data analysis, with a track record of driving team success and operational excellence at Brakecheck. Skilled in creative direction, I've significantly enhanced quality assurance and customer satisfaction. My approach combines rigorous staff training with innovative problem-solving, achieving notable performance improvements.

Work History

Brakecheck

Assistant Director

Job overview

  • Defined clear targets and objectives and communicated to other team members.
  • Launched quality assurance practices for each phase of development
  • Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

USMC

Diesel Technician

Job overview

  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Removed components and completed repairs or installed new replacements.
  • Inspected Vehicles for repair and maintenance needs.
  • Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
  • Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
  • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Assessed engines to inform preventive maintenance work.
  • Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
  • Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
  • Performed vehicle lubrication and DOT safety inspections.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
  • Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
  • Ensured compliance with emission standards through the meticulous inspection and servicing of exhaust after-treatment systems.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
  • Completed warranty services and submitted required paperwork.
  • Enhanced workshop safety through consistent adherence to established protocols and guidelines.
  • Expedited repair turnaround times with the ability to analyze complex mechanical problems and develop appropriate solutions efficiently.
  • Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
  • Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Diagnosed mechanical problems for repair or replacement.

Precision Auto

Automotive Technician

Job overview

  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed safety and emissions inspections.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Aviation, Crop Maintenance

General Laborer

Job overview

  • Defined clear targets and objectives and communicated to other team members.
  • Launched quality assurance practices for each phase of development
  • Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Newellton High School
Newellton, LA

High School Diploma
05.1998

University Overview

Skills

  • Staff management
  • Creative direction
  • Strategic planning
  • Data analysis

Timeline

Assistant Director
Brakecheck
Diesel Technician
USMC
Automotive Technician
Precision Auto
General Laborer
Aviation, Crop Maintenance
Newellton High School
High School Diploma

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CEDRIC MCWILLIAMS