Results-driven Quality Assurance professional with a B.S. Business Administration and a strong background in public health, safety, and compliance. Skilled in data analysis, process improvement, and strategic problem-solving. Proven success in managing multi-million-dollar budgets, leading global operations, and enhancing quality standards for large populations. Recognized for driving continuous improvement and delivering results in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Math Teacher
East Central High School
San Antonio, TX
08.2023 - Current
Developed and implemented differentiated instruction, increasing student test scores by 15% and decreasing the achievement gap among diverse learners by 10%.
Collaborated on a school-wide math curriculum aligned with state standards, leading to a 20% improvement in student performance on standardized assessments.
Utilized technology to enhance student engagement and understanding, resulting in a 25% increase in participation and a 15% improvement in math concept retention.
Quality Assurance Manager
United States Army Camp Zama
, Japan
02.2020 - 02.2023
Oversaw food safety programs across the Department of Defense (DoD) subsistence supply system, including commercial establishment inspections, sanitary inspections/audits, and enforcement of Good Manufacturing Practice (GMP) for packaging, packing, and labeling.
Managed the DoD laboratory analysis program and the DoD/FDA/USDA Subsistence Recall program.
Conducted database reviews for subsistence procurement, government contract solicitations, and quality history.
Developed, evaluated, and directed individual and collective training programs.
Reviewed, consolidated, and prepared technical reports; updated publications.
Maintained relationships with stakeholders across government, private industry, and federal, state, and local agencies/organizations.
Possessed an exceptional grasp of OSHA and NFPA rules and regulations.
Quality Assurance Supervisor
United States Army Joint Base San Antonio - Fort Sam Houston
Houston, TX
02.2018 - 02.2020
Supervised large food inspection/combined medical service units.
Directed a team of 6 personnel, responsible for their professional development, morale, health, welfare, and discipline.
Implemented and maintained the recruiting station management system and controlled government property valued at $2 million.
Oversaw post-clean and pre-operational inspections as part of a good hygiene plan.
Managed team member scheduling to meet facility demands.
Developed and directed procurement quality assurance activities in contractor establishments.
Managed the subsistence inspection equipment maintenance program and conducted technical training.
Reviewed, consolidated, and analyzed food inspection reports; conducted sanitary inspections in military and commercial facilities.
Oversaw the maintenance, coordination, and evaluation of warehouses and government facilities.
Conducted thorough inspections of dining facilities, determining safety compliance and halting operations when necessary.
Quality Assurance Coordinator
United States Army Kuwait City
Kuwait City, Kuwait
08.2015 - 02.2018
Executed audit inspections in accordance with FDA Food Code, AIB standards, and MIL Std 3006.
Performed pest management, monitored packaged water supplies, and conducted field sanitation procedures.
Conducted sanitary inspections in military and commercial facilities.
Implemented post-clean and pre-operational inspections for hygiene.
Developed statistical sampling procedures and managed sample collection, preparation, and transmission to laboratories for testing.
Reviewed laboratory test results against product requirements.
Recorded contractual deficiencies and initiated recommendations for corrective actions.
Conducted subsistence quality assurance inspections in food handling establishments, evaluating and recommending corrective actions for unsanitary conditions.
Prepared and maintained subsistence defense vulnerability assessments, quality history records, and product verification records, distributing them using the subsistence defense database system.
Education
Bachelor of Science - Commercial Recreation and Event Management, Minor in Business
University of North Carolina At Greensboro
Greensboro, NC
05.2012
Skills
Team Building
Gathering Requirements
Leadership
Communication
Time Management
CRM Experience
Flexibility
Project Management
Account Management
Control Inventory
Teamwork
Decision Making
Customer Service
Logistics
Quality Assurance
OSHA
Procurement
QA Auditing
Supply Chain
Regulatory compliance
Timeline
Math Teacher
East Central High School
08.2023 - Current
Quality Assurance Manager
United States Army Camp Zama
02.2020 - 02.2023
Quality Assurance Supervisor
United States Army Joint Base San Antonio - Fort Sam Houston
02.2018 - 02.2020
Quality Assurance Coordinator
United States Army Kuwait City
08.2015 - 02.2018
Bachelor of Science - Commercial Recreation and Event Management, Minor in Business