Responsible for complex monthly audits and account reconciliations
Researching customer discrepancies and past-due amounts
Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts
Identifying trends, anomalies, and potential risks within the accounts receivable portfolio
Building and maintaining strong relationships with key strategic stakeholders
Optimize collections processes to reduce outstanding balances and maintain healthy accounts receivable
Continuously assess processes, identifying opportunities for efficiency gains and implementation of best practices
Identifying potential accounting and customer retention risks and recommending solutions
Ensuring that controls are effectively designed to achieve the intended objectives and operate effectively, resulting in no significant deficiencies, material weaknesses or adverse audit opinions
Sr. Contracts Analyst (professional Services)
Workday Inc.
Salt Lake City
01.2020 - 11.2023
Company Overview: Salt Lake City
Negotiated contracts with vendors and suppliers to reduce costs and improve quality of services
Negotiated contracts and agreements with third-party vendors for services and materials needed for projects
Assured all necessary clauses and details are included in contracts
Remained up-to-date with legislative changes that could affect current and future contracts
Coordinating with legal and compliance departments when necessary
Ensuring all deadlines and conditions described on contracts are met
Salt Lake City
Sr. Accounts Receivable Analyst & collections
Workday Inc.
Salt Lake City
08.2019 - 01.2020
Company Overview: Salt Lake City
Managed accounts receivable to ensure accurate and timely payment of invoices
Handled accounts payable and accounts receivable, resulting in improved cash flow and reduced overdue payments
Developed and implemented procedures for accounts payable and accounts receivable to improve accuracy and reduce processing time
Managed accounts receivable and accounts payable processes to ensure accuracy and timeliness of payments
Developed and implemented a system to track accounts receivable and accounts payable to improve cash flow
Reconciled accounts payable and accounts receivable to ensure accurate financial records
Salt Lake City
Accounts Receivable Specialist
Merit Medical Systems Inc
Salt Lake City, UT
10.2018 - 08.2019
Company Overview: Salt Lake City
Managed accounts receivable and accounts payable to ensure accurate and timely payment of invoices
Handled accounts payable and accounts receivable, resulting in improved cash flow and reduced overdue payments
Developed and implemented procedures for accounts payable and accounts receivable to improve accuracy and reduce processing time
Managed accounts receivable and accounts payable processes to ensure accuracy and timeliness of payments
Salt Lake City
Project Manager (Service Delivery) Intern
Aligned Data Center
05.2018 - 10.2018
Monitored project progress and identified areas of risk, allowing for proactive management of issues and successful project delivery
Identified and resolved project issues in a timely manner to ensure successful project delivery
Developed and implemented customer service policies that improved customer service delivery
Developed a service management framework that ensures service delivery is aligned with business objectives
Collaborated with stakeholders to define and refine project scope, ensuring successful project delivery within budget
Finance Analyst
Myriad Neurosciences
Salt Lake City
08.2014 - 05.2018
Company Overview: Salt Lake City
Analyzed and monitored cash flow to identify areas of improvement and reduced liquidity risk
Assisted with medical billing and coding, including entering patient information into the billing system
Verified insurance coverage and entered patient information and billing codes into the system
Processed insurance claims and maintained patient billing records with accuracy and efficiency
Coordinated with insurance companies to verify patient coverage, ensuring accurate billing and timely payments
Salt Lake City
Tier 2 Technical Support Specialist
UNISYS CORPORATION
01.2012 - 01.2014
Troubleshot technical issues and provided on-site technical support
Provided technical support for end-users and resolved escalated technical issues
Troubleshot and resolved complex technical issues, resulting in a 65% reduction in customer support costs
Developed a knowledge base of common issues and solutions to improve customer self-service and reduce the need for technical support