Cedric Prince
Tallahassee,FL
Summary
Compassionate Social Services professional with extensive experience in delivering high-quality services to at-risk populations within educational and healthcare settings. Demonstrates a strong ability to work both collaboratively and independently, with a proven track record in Training, Investigations, Auditing, Contract Management, Case Management, Discharge Planning, and Group Therapy. Highly skilled in Crisis Management and Intervention, adept at implementing effective strategies to support and empower individuals while ensuring compliance with regulatory and organizational standards.
Overview
12
12
years of professional experience
Work History
Contract Monitor
Agency For Persons With Disabilities
Tallahassee, FL
06.2024 - Current
- Contract Oversight: Assist the Contract Monitoring and Oversight Manager in designing, developing, implementing, and improving agency procedures and strategies for evaluating contracted service providers. Ensure compliance with laws, regulations, policies, and contract terms.
- Compliance Analysis: Research and interpret relevant laws, rules, and regulations. Apply findings to assess provider performance and compliance through documented monitoring activities.
- Risk Assessment & Reporting: Perform annual risk assessments, schedule and prepare for reviews, document findings, and manage reporting systems and records.
- Training Development: Design and implement training programs and strategies for contract administration and monitoring to enhance efficiency and compliance.
- Communication Enhancement: Develop and refine agency communications related to contract administration and monitoring, collaborating with staff, providers, and other agencies.
- Meeting Coordination: Assist in organizing and conducting statewide meetings, conference calls, and video conferences with APD staff, auditors, and providers.
- System Management: Maintain and coordinate all contract-related information using systems such as the Florida Accountability Contract Tracking System (FACTS) and internal tracking tools. Provide technical support to end-users.
- Audit Review: Review audit documents from contracted providers under the Florida Single Audit Act (FSAA) and OMB Circular A-133, and manage agency reporting requirements to ensure compliance.
- Procedure Improvement: Design, develop, and evaluate procedures and strategies related to FSAA and OMB Circular A-133 to optimize efficiency and adherence to regulations.
- Special Projects: Execute special projects and assignments as required, performing additional duties as necessary.
(MQI) Lead Compliance Auditor
Department of Juvenile Justice-Quality Assurance
Tallahassee, FL
07.2023 - Current
- Serves as a lead monitor for annual compliance and supplemental programmatic monitoring reviews
- Conduct comprehensive audits to assess compliance with contracts, statues, regulations, and internal policies
- Identify potential compliance risks and develop strategies to mitigate them
- Create and maintain a compliance framework to guide the organization's compliance efforts
- Review and update policies and procedures to ensure alignment with regulatory requirements
- Develop and deliver compliance training programs to educate employees on their obligations
- Collaborate with cross-functional teams to implement compliant processes and controls
- Monitor changes in laws and regulations and update internal policies accordingly
(MQI) Compliance Auditor
Department of Juvenile Justice- Quality Assurance
Tallahassee, FL
12.2022 - 07.2023
- Serves as a lead monitor for annual compliance and supplemental programmatic monitoring reviews
- Coordinates and manages a team of certified reviews during on-site annual compliance reviews
- Collects and provides information to the monitoring team and the program/provider
- Completes supplemental reviews and annual compliance reports for all applicable programs.
- Completes Mental Health Overlay Services (MHOS) and/or Substance Abuse Overlay Services (SAOS) quarterly reviews.
- Assist in providing technical assistance and in the development of an outcome-based corrective action plan
- Reports any critical issues noted during annual compliance or supplemental program monitoring reviews to the Regional Monitor Supervisor and aids in the completion of the program alert form.
- Reviews quarterly Prioritization and Planning Monitoring tool and participates in the development of the annual compliance and supplemental programmatic monitoring review schedule.
- Coordinates and/or participates in meetings, committees, training events, workshops, peer reviews, and task force groups, governance calls, and conference calls as requested.
- Organizes and stores all completed monitoring tools for an annual compliance monitoring event in a central repository as outlined by the Regional Monitor Supervisor (i.e. regional k-drive and record storage box).
Travel Investigator
Department Of Education-Professional Practices
Tallahassee, FL
11.2021 - 12.2022
- Represent the Commissioner of Education in matters relating to the investigatory process and subsequent actions.
- Represent Professional Practices Services and serves as contact for assigned districts, providing technical assistance to school districts, parents, students, the community, organizations and agencies regarding the enforcement and administration of Sections 1012.796, and 1012.56, F.S. and 6B-10.081 F.A.C., Rules of the State Board of Education.
- Coordinates and conducts all components of the investigative process including the preparation of documents relating to the adjudication of issues leading to the suspension, revocation, or denial of certificates or other disciplinary actions against certified educators; coordinates as necessary with legal counsel.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Maintained organized records of all information and material pertinent to open investigations.
Medical Disability Case Management Specialist
Department of Health-Disability Determinations
Tallahassee, FL
11.2020 - 11.2021
- Responsible for the routine technical electronic records management activities relating to Social Security and Medically Needy disability claims.
- Initiates, develops, and maintains the electronic record management activities involved with the Case Coding, Consultative Examination (CE), and/or Medical Evidence of Record (MER) processes.
- Ability to make independent case processing decisions’ knowledge of the multiple case processing systems (i.e., Social Security Administration (SSA) system (Legacy system), PCOMM and E-View); and the skill and ability to review and organize electronic documents
- Inputs data, following special request procedures for designated CE vendor sources as required, to initiate the CE vendor selection, CE scheduling/rescheduling/cancellation/travel/CE authorization processes which will produce system generated letters for CE vendor, claimant and other auxiliaries. Collates and prepares letters for mailing. Notifies PRO of CE vendor address changes.
- Prepares claimant travel reimbursement packages and submits completed and signed invoice to DDD/Finance and Accounting office for payment.
- Monitors CE authorizations in the fiscal queues, reviews note from DDD/Finance and Accounting office and/or adjudicator and updates information, as appropriate. Faxes CE authorization to vendor for signature. Faxes signed CE authorization to the Legacy system for payment processing.
- Managed the day-to-day functions of the office.
- Trend analyses or recommendations to requester
Social Work Intern
SG Mental Health Counseling Services
Tallahassee, FL
01.2021 - 06.2021
- Mental Health Wellness Coach
- Provides Quality Assurance Mental Wellness Calls to Clients
- Provided individual emotional support under direction of experienced staff.
- Developed psychosocial assessments, treatment plans and progress notes.
- Assisted with case management
- Attended meetings, training, conferences and seminars to advance professional knowledge.
- Offered community resources and referrals to support client basic needs.
- Organized and secured case records and reports to maintain confidentiality of client treatment
Lead Mental Health Specialist
Capital Regional Medical Center
Tallahassee, FL
01.2019 - 01.2021
- Provides Unit supervision and performance management to mental health Workers and assist in quarterly evaluations
- Delegate Specific Duties to Mental Health Workers
- Executed new training initiative to improve skills and develop leaders from within
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
- Established and enforced clear goals to keep all employees on same level and working collaboratively
- Assists with hiring of mental health technician staff and provides new staff orientation
- Assists with Unit's monthly meetings as needed
- Responds to emergencies and assists in crisis intervention
- Facilitates and assist with the development of program groups and completes group documentation
- Monitors and maintains unit safety; monitors clients and assists with their activities of daily living
- Developed and distributed monthly patient satisfaction surveys
- Provides insight into various Social Welfare Programs i.e. (Social Security Supplemental Income, Social Security Disability Insurance, Supplemental Nutritional Food Assistance Program)
C.P.I. Trainer-Crisis Prevention Intervention
Capital Regional Medical Center
Tallahassee, FL
03.2018 - 12.2020
- Delivered instruction on Crisis Intervention, integrating audio-visual presentations and training materials
- Evaluated employee processes, performance, and training progress to determine additional training needs
- Educated and coached new hires in multiple positions
- Tested Employees with quizzes, group Activities and exams to gauge learning effectiveness
- Assessed Employee's grasp of training material presented in courses and workshops
- Issue Certifications Upon Completion of the Course
- Document and File Records of Employee Certification
- Facilitate Seminars on Trauma Informed Care
Mental Health Worker
Capital Regional Medical Center
Tallahassee, FL
07.2015 - 01.2019
- Assists a treatment team of nurses, social workers, psychiatrists and administrators to carry out patient's individualized treatment plans
- Facilitates a variety of therapeutic groups addressing topics that included substance abuse, Anger Management self-injurious behavior, family dynamics, Stress, and impulsive behaviors
- Ability to problem solve and de-escalate crisis situations
- Working knowledge of clinical diagnoses for mental health population
- Computer literacy and ability to conduct data entry
- Admit and discharge patients
- Observe patient behaviors, record their conditions and lead them in therapeutic and recreational activities
- Provided administrative support to clinical staff and managers
- Documented patient interactions in compliance with HIPAA requirements
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments
Behavioral Health Tech.
Apalachee Center Inc
Tallahassee, FL
02.2013 - 07.2015
- Takes and Documents patient's vital signs
- Supervises and assists patients during activities, meals, and breaks
- Assists patient with daily living (eating, laundry, personal hygiene etc.)
- Assists in meal preparation, serving, and clean up in conjunction with dietary
- Supervises patients on special observations/precautionary Status levels
- Implements Scheduled Treatments and program activities
- Completes client record documentation in relation to patient's participation involvement and progress in unit activities
- Assists in the placement of patients into seclusion/restraints as directed by nurse
- Transports patients to outside appointments , activities, or agencies
- Completes audits of medical records to ensure compliance with standards
Education
Master of Science - Public Administration
The University of West Florida
Pensacola, FL12-2024
Bachelor of Science - Social Work
Florida A&M University
Tallahassee, FL2019
Skills
- Strong Written and Verbal Communication: Proficient in crafting clear, concise reports and delivering effective presentations
- Public Speaking: Experienced in presenting information to diverse audiences and facilitating training sessions
- Interpersonal Skills: Excellent at building rapport with patients, colleagues, and stakeholders to foster collaborative relationships
- Organizational Skills: Capable of managing large volumes of files, schedules, and data with precision and efficiency
- Employee Training: Skilled in designing and delivering training programs to enhance staff competencies and performance
- Teaching and Group Therapy: Experienced in educating individuals and facilitating therapeutic group sessions
- Customer Service Excellence: Committed to providing outstanding service and support to clients and stakeholders
- Project Management: Proven ability to plan, execute, and oversee projects to achieve organizational objectives
- Contract Management: Expertise in managing and overseeing contracts to ensure compliance and effectiveness
- Program Auditing: Proficient in auditing programs to assess performance and adherence to regulations
- Investigations: Adept at conducting thorough investigations to resolve issues and ensure regulatory compliance
Professional Certifications and Affiliations
- NASW National Association of Social Workers
- NAACP National Association for the Advancement of Colored People
- Certified Crisis Prevention Intervention (C.P.I.) Instructor
- CPR and AED Certified
- Patient Experience Advisory Board of Behavioral Health- Capital Regional Medical
- Behavioral Emergency Response (B.E.R.T.) Team- Capital Regional Medical
Timeline
Contract Monitor
Agency For Persons With Disabilities
06.2024 - Current
(MQI) Lead Compliance Auditor
Department of Juvenile Justice-Quality Assurance
07.2023 - Current
(MQI) Compliance Auditor
Department of Juvenile Justice- Quality Assurance
12.2022 - 07.2023
Travel Investigator
Department Of Education-Professional Practices
11.2021 - 12.2022
Social Work Intern
SG Mental Health Counseling Services
01.2021 - 06.2021
Medical Disability Case Management Specialist
Department of Health-Disability Determinations
11.2020 - 11.2021
Lead Mental Health Specialist
Capital Regional Medical Center
01.2019 - 01.2021
C.P.I. Trainer-Crisis Prevention Intervention
Capital Regional Medical Center
03.2018 - 12.2020
Mental Health Worker
Capital Regional Medical Center
07.2015 - 01.2019
Behavioral Health Tech.
Apalachee Center Inc
02.2013 - 07.2015
Master of Science - Public Administration
The University of West Florida
Bachelor of Science - Social Work
Florida A&M University
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