Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cedric Radlein

Coral Springs,FL

Summary

Engaging team player and leader with a talent for inspiring staff to achieve peak performance. Detail-oriented sales enthusiast adept at leveraging technology to drive results. Proficient in organizational and productivity software. Skilled multitasker experienced in staff training and recruitment, consistently delivering exceptional customer service and satisfaction. Known for surpassing sales goals and mastering the art of upselling.

Overview

4
4
years of professional experience

Work History

Sales Representative 

T Mobileretailer
Parkland, FL
11.2022 - 03.2024
  • Understanding peoples wants and needs and positioning the sale to better fit.
  • • Managed cash drawers and cash pick-ups,Completed monetary deposits. Authorized passes, gift certificates, vouchers,Operated cash registers, receiving and processing funds, and scanning and packing merchandise.
  • • Fixing background network issues as well as in person technical support
  • • Daily Inventory and equipment set up
  • Opening and closing of store responsibilities
  • Managed inventory levels by ordering sufficient stock for each account.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Analyzed customer feedback to improve products and services.
  • Negotiated pricing contracts with customers to maximize profits.

Service Agent

Enterprise Rent-A-Car
Margate, FL
11.2019 - 11.2023
  • provided excellent customer service by assisting customers with their rental needs, processing rental agreements, and explaining rental policies and procedures.
  • • Managed reservations, rental agreements, and vehicle check-ins/outs using the company's computer systems.
  • • Addressed customer concerns, resolved issues, and ensured a high level of customer satisfaction.
  • • Conducted vehicle inspections to ensure their cleanliness, safety, and readiness for rentals.
  • • Worked as part of a team to maintain a well-organized and efficient rental
  • Responded to customer complaints in a timely manner.
  • Trained new employees on customer service protocols and cash register operations.
  • Monitored stock levels of merchandise and placed orders when necessary.
  • Assisted with organizing promotional events or displays within the store environment.

Whole Sale Marketing Assistant 

SA fishing
Boca Raton, FL
  • Taking inbound calls from customers as well as running a online customer service
  • program designed to help and support clients 24/7. Building rapport with client
  • and building trust and relationship.
  • • Pre-qualifying other members with checklist and transferring to agents for custom
  • designs
  • • Streamlined tasks including getting orders ready for shipment, managing
  • Incoming orders, which improved the efficiency and productivity of the office.
  • • Making sure that the orders were completed in a timely, which improved
  • communication and enhanced client satisfaction.
  • • Remote work and in office work.

Server 

kampai
Boca Raton, FL
  • Welcomed and seated guests, providing menus and suggesting daily specials.
  • • Took food and beverage orders accurately, ensuring prompt and efficient
  • service.
  • • Demonstrated extensive knowledge of the menu, including ingredients,
  • preparation methods, and wine pairings.
  • • Delivered orders to tables, verified accuracy, and accommodated special
  • requests.
  • • Continuously monitored table needs, refilling drinks, and promptly clearing
  • dishes.
  • • Provided attentive and personalized service to enhance the dining experience.
  • • Handled customer inquiries, resolved issues, and ensured guest satisfaction.

Education

Some College (No Degree) -

Broward College
Fort Lauderdale, FL

web development - Web Development

Atlantic Technical College
Pompano Beach, FL

Skills

  • Revenue Generation
  • Customer Service
  • Sales closing
  • Process Improvement
  • Customer Needs Assessment
  • Network development
  • Marketing
  • Phone
  • Communication
  • Social Media
  • Online platforms
  • Computer entry
  • Database
  • Proposal Development
  • Management
  • Active listening
  • Monitoring
  • Negotiation
  • Defusing situations
  • Customer service
  • Client Account Management
  • Records Management

SOFTWARE

Excel

Word

Powerpoint

After effects

Microsoft Office

HTML

CSS

Photoshop

Languages

French
Professional

Timeline

Sales Representative 

T Mobileretailer
11.2022 - 03.2024

Service Agent

Enterprise Rent-A-Car
11.2019 - 11.2023

Whole Sale Marketing Assistant 

SA fishing

Server 

kampai

Some College (No Degree) -

Broward College

web development - Web Development

Atlantic Technical College

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Cedric Radlein