Operations and Project professional offering exceptional record of achievement with nearly 25 years of experience in FinTech, Retail and Data Solutions industries. Scrappy leader with strategic and analytical approach to solving problems, bringing in customers and accomplishing revenue targets. Progressive experience and continued advancement in major companies, illustrates ability to manage change, adapt to challenges, and drive excellent results.
Hi, I’m
Cedric Scott
Lauderhill,FL
Summary
Overview
22
years of professional experience
Work History
FISERV
Senior Director of Sales Enablement
10.2021 - Current
Job overview
- Delivered $1.4M in revenue in one quarter driving multi-product campaigns to 24K SMB merchants.
- Leading team to create technology and tool frameworks that enable sales teams to sell more and more effectively. Implemented systems and procedures to increase sales.
- Responsibilities include hiring, developing managers and directors. Nurturing executive-level relationships. Shaping our sales enablement methods & sales processes. Teaming with sales leaders and sellers to hit key back book and front book sales targets. Collaborated with marketing teams to help sales campaigns reach target audiences.
- Improved data quality, sales SOP and automation of data feeds from data warehouse into Salesforce.com reducing internal labor cost $150K per year per year over 3 years.
- Passionate about learning and committed to continual improvement
Fiserv
Director of Product Management
08.2016 - 10.2021
Job overview
- Product owner of firm's SMB Lending solution (Clover Capital) to positively impact sales pipeline, increase customer satisfaction and ensure competitive differentiation. Clover Capital is key driver of growth through 2025
- Designed and coordinated development and deployment of new product features and functions to three tier system (Customer, Sales, Back office) that was central system for Clover Capital. Clover Capital Generated more than $625M in funding and $181M in revenue over 5 year period
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues. Trained all user groups on use of platform. Monitored and tracked project progress to support timely completions of releases.
- Oversaw product design and roadmap and coordinated aspects of development and rollout. Met strict deadlines, coordinating moving parts in product team and orchestrating well-designed flow.
- Translated information highly technical in nature to investors and senior staff and aligned product strategy with market.
- Supported staff development, promoting personal achievement and retention as best strategy for long-term organizational health.
Fiserv
Director of Project Management
09.2012 - 08.2016
Job overview
- Developed and implemented strategic project plans to meet business objectives. Negotiated and managed third-party contracts related to project deliverables. Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Reported regularly to executives on project budget, progress and technical problems. Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts. Provided detailed project status updates to stakeholders and executive management.
- Led Key Initiatives, Identified and solved issues, with development, workforce and sourcing to drive business objectives. Resolved issues and recommended actions based on production and compliance reports
- Spearheaded cross-functional initiatives across departments to achieve business goals for driving revenue and preserving costs.
- Headed teams of 15-20 project managers, managing implementation and training on strategic initiatives. Presented and discussed strategy and initiative progress with senior leaders. Planned strategically for develop of roadmap with executive management team
Office Depot Inc
Senior Manager, IT PMO
01.2008 - 07.2012
Job overview
- Led IT PMO project portfolio and financial management team. Accountable for IT demand management, project forecasting, Clarity administration and PMO Policy.
- Standardized processes, evaluated programs and conducted performance reviews with eye toward continuous improvement for organization. Developed IT project request and project pipeline management process, bringing visibility to project demand, costs, and capacity.
- Tracked KPIs and monitored project performance on over 75 IT projects each year. Anticipated, identified and resolved program issues through solicitation of timely feedback and use of conflict resolution techniques. Conducted regular technical meetings and program briefings for senior leaders and IT personnel.
ChoicePoint Public Records Group
Director of Program Management
01.2001 - 12.2007
Job overview
- Delivered multiple large programs that with budgets in excess of $5M, 6-12 months in duration and project teams ranging from 10 to 50 resources.
- Led post 9/11 project critical government agency resulting in $9M of revenue. Project designed and delivered data access layer and web-based solution used for identity validation at U.S. border crossings.
- Led key initiative to deliver consumer and customer support system which allowed customer to request and review consumer reports on ChoiceTrust.com.
Education
American InterContinental UniversityAtlanta, GA
MBA from Business Adminstration
01.2003
University Overview
American InterContinental UniversityAtlanta, GA
Master of Science from Information Technology
12.2001
University Overview
Clark Atlanta UniversityAtlanta, GA
Bachelor of Science from Health Information Technology
05.1996
University Overview
Skills
- Product Management
- Operations and Deployment
- Business growth and strategy
- Process Optimization / Improvements
- Portfolio Management
- Business Trends and Analysis
- Strategic Networking, Planning and Execution
- Vendor Management
Timeline
Senior Director of Sales Enablement
FISERV
10.2021 - Current
Director of Product Management
Fiserv
08.2016 - 10.2021
Director of Project Management
Fiserv
09.2012 - 08.2016
Senior Manager, IT PMO
Office Depot Inc
01.2008 - 07.2012
Director of Program Management
ChoicePoint Public Records Group
01.2001 - 12.2007
American InterContinental University
MBA from Business Adminstration
American InterContinental University
Master of Science from Information Technology
Clark Atlanta University
Bachelor of Science from Health Information Technology
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