Cedric Watkins
FAYETTEVILLE,GA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Owner
The Cleaning Authority
01.2024 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
HR Coordinator
QuikTrip
10.2016 - 06.2023
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
Production Coordinator
QuikTrip
07.2013 - 10.2016
- Effectively execute and implement corporate and distribution plans and programs
- Comply with and support Policies & Procedures, QT Purpose and Core Values
- Ensure the assigned area(s) is consistent with the QTD Standards of Operations
- Personally, train and develop direct reports to ensure the growth of employees and the company
- Ensure Team Leaders meet the QTD Standards of Operations and operate the facility according to Policies & Procedures, Career Development Guides, and Operations Handbooks.
Transportation Team Leader
QuikTrip
01.2012 - 07.2013
- Coordinating the delivery operation of QuikTrip Kitchen distribution ensuring quality product & great customer service through our Sales Service Reps.
Team Leader
QuikTrip Corporation
01.2009 - 01.2012
- Supervising, developing & training employees in a production environment
- Ensuring daily operations of a production facility are done properly & efficiently from production to shipping
- Analyzing monthly financial reports & explaining discrepancies to monthly budgets
- Creating spreadsheets & databases to help organize company & employee information as well as to track productivity
- Interacting with customers, vendors, & county or state regulatory officials.
Assistant Manager
QuikTrip
03.2004 - 01.2009
Education
Bachelor of Managerial Sciences/Operations Management - Business Management
Robinson College of Business, Georgia State University
Atlanta, GA05.2008
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Employee Training
- Team Collaboration and Leadership
- Business Planning
Certification
- Google Data Analytics
- Google Business Intelligence Specialization
Timeline
Business Owner
The Cleaning Authority
01.2024 - Current
HR Coordinator
QuikTrip
10.2016 - 06.2023
Production Coordinator
QuikTrip
07.2013 - 10.2016
Transportation Team Leader
QuikTrip
01.2012 - 07.2013
Team Leader
QuikTrip Corporation
01.2009 - 01.2012
Assistant Manager
QuikTrip
03.2004 - 01.2009
Bachelor of Managerial Sciences/Operations Management - Business Management
Robinson College of Business, Georgia State University
- Google Data Analytics
- Google Business Intelligence Specialization
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