Cedric Whitehead
Hockley
Summary
Dynamic Agile Scrum Master-Apprentice at Agility Consulting Group, adept at facilitating team collaboration and driving adherence to Scrum methodologies. Proven track record in backlog refinement and risk assessment, enhancing project efficiency. Strong communicator with exceptional problem-solving skills, fostering high-performing teams and delivering successful project outcomes.
Overview
19
19
years of professional experience
Work History
Agile Scrum Master-Apprentice
Agility Consulting Group
Hockley
01.2025 - 06.2025
- Facilitated daily stand-up meetings to promote team communication and collaboration.
- Guided teams in Scrum practices to ensure adherence to Agile methodologies.
- Assisted in backlog refinement sessions to prioritize tasks effectively.
- Supported sprint planning meetings to establish clear objectives and timelines.
- Collaborated with product owners to define project scope and requirements.
- Monitored team progress using Agile project management tools for transparency.
Professional Driver
Dart
01.2023 - 01.2025
- Safely operated commercial vehicles, including tractor-trailers, flatbeds, and tankers, adhering to all traffic laws and regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with DOT regulations.
- Maintained accurate logs of working hours, vehicle maintenance, and cargo deliveries using electronic logging devices (ELDs).
- Loaded and unloaded cargo, ensuring proper weight distribution and securing loads to prevent shifting during transit.
- Communicated effectively with dispatchers, customers, and other drivers to coordinate delivery schedules and address any issues.
- Demonstrated excellent time management skills by consistently meeting delivery deadlines and optimizing routes for efficiency.
- Performed routine maintenance and minor repairs on vehicles to minimize downtime and ensure operational readiness.
- Adhered to company policies and procedures, including safety protocols and customer service standards.
- Provided exceptional customer service by delivering goods in a timely and professional manner, addressing any customer concerns promptly.
Owner & Professional Driver
Grateful Beyond Logistics
01.2019 - 01.2024
- Founded and grew a successful trucking business, overseeing all aspects including operations, sales, finance, and personnel management.
- Managed day-to-day operations for truck business, including scheduling, routing, and logistics, ensuring timely deliveries and customer satisfaction.
- Oversaw vehicle maintenance, repairs, and compliance with all safety and regulatory requirements.
- Negotiated contracts and established strong relationships with clients, increasing repeat business and referrals.
- Managed financials, including budgeting, invoicing, and expense tracking, improving profitability.
- Ensured adherence to DOT regulations, industry best practices, and safety standards, maintaining a clean safety record with no major incidents.
- Successfully grew business by expanding service offerings and securing new accounts, increasing revenue.
- Recruited, trained, and managed drivers, fostering a culture of safety, accountability, and high performance.
- Developed and implemented business strategies that led to an increase in revenue and an improvement in operational efficiency.
- Managed customer relations, negotiating contracts and ensuring high levels of customer satisfaction through reliable, on-time deliveries.
- Secured partnerships with key suppliers and vendors, reducing operational costs and enhancing service offerings.
- Spearheaded marketing and sales efforts, growing the customer base and expanding service regions, resulting in an increase in market share.
Professional Driver
Regional Supplemental Services
01.2021 - 01.2022
- Safely operated commercial vehicles, including tractor-trailers, flatbeds, and tankers, adhering to all traffic laws and regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with DOT regulations.
- Maintained accurate logs of working hours, vehicle maintenance, and cargo deliveries using electronic logging devices (ELDs).
- Loaded and unloaded cargo, ensuring proper weight distribution and securing loads to prevent shifting during transit.
- Communicated effectively with dispatchers, customers, and other drivers to coordinate delivery schedules and address any issues.
- Demonstrated excellent time management skills by consistently meeting delivery deadlines and optimizing routes for efficiency.
- Performed routine maintenance and minor repairs on vehicles to minimize downtime and ensure operational readiness.
- Adhered to company policies and procedures, including safety protocols and customer service standards.
- Provided exceptional customer service by delivering goods in a timely and professional manner, addressing any customer concerns promptly.
Sales Professional
ATLANTA USED CAR SALES
01.2017 - 01.2019
- Led product demonstrations, highlighting key features, benefits, and financing options to potential buyers, increasing showroom foot traffic and test drive conversion.
- Managed the full sales cycle from lead generation to closing deals, consistently achieving monthly sales goal of vehicles.
- Collaborated with the marketing team to promote promotional events and dealership specials, resulting in a boost in sales during campaign periods.
- Provided expert knowledge on vehicle specifications, warranties, and after-sales services, fostering trust and enhancing customer confidence in purchasing decisions.
- Tracked and followed up on leads through CRM systems, ensuring timely communication and improving lead-to-sale conversion rate.
- Trained and mentored new sales associates, improving team performance and contributing to a increase in dealership sales overall.
- Built and maintained a network of local clients and businesses, generating a significant number of repeat customers and referrals.
Owner, Project Manager, General Contractor
TRUE AMERICA LLC
01.2009 - 01.2017
- Founded and successfully operated a construction company, overseeing all aspects of business management, including project acquisition, budgeting, and workforce management.
- Built a strong client base through strategic networking, resulting in an increase in repeat business and referrals.
- Managed finances, including invoicing, payroll, and expense tracking, improving profit margins annually.
- Led negotiations for large-scale contracts and vendor agreements, reducing supply chain costs and improving project timelines.
- Developed and implemented safety protocols, ensuring compliance with local regulations and achieving a reduction in on-site accidents.
- Managed a team of employees, providing training and leadership to enhance productivity and foster a positive work culture.
- Oversaw end-to-end management of construction projects, from initial design to final inspection, ensuring timely and on-budget completion.
- Coordinated and supervised subcontractors, vendors, and suppliers, optimizing resources and ensuring high-quality standards.
- Developed detailed project timelines, budgets, and scope documents, resulting in improvement in project efficiency and delivery.
- Communicated effectively with clients, stakeholders, and team members, ensuring alignment and transparency throughout the project lifecycle.
- Conducted regular site inspections, identifying potential issues early and implementing solutions to minimize delays and cost overruns.
- Led project meetings, providing updates, tracking milestones, and ensuring adherence to safety regulations and quality standards.
- Managed all aspects of construction projects, including bidding, budgeting, scheduling, and managing subcontractors to deliver projects on time and within budget.
- Successfully coordinated multiple high-profile residential and commercial construction projects, ensuring compliance with building codes and regulatory standards.
- Negotiated contracts with clients, subcontractors, and suppliers, ensuring fair pricing and favorable terms for all parties involved.
- Ensured all safety measures were followed on-site, achieving a reduction in workplace incidents and maintaining a strong safety record.
- Developed and maintained strong relationships with clients, resulting in new business from client referrals and repeat projects.
- Managed project documentation, including permits, licenses, and inspections, ensuring seamless project execution and compliance.
Project Manager, Carpenter
MORR CONSTRUCTION
01.2006 - 01.2009
- Led the successful execution of construction projects, managing scope, budget, and timelines to ensure on-time and within-budget delivery.
- Developed and maintained detailed project plans, schedules, and budgets, resulting in a reduction in project delays and cost overruns.
- Coordinated and supervised a team of subcontractors, vendors, and construction personnel, ensuring high-quality workmanship and adherence to safety standards.
- Managed project procurement, including sourcing materials, negotiating contracts, and overseeing logistics to optimize cost-efficiency and minimize delays.
- Conducted regular site inspections to monitor progress, identify potential issues, and implement corrective actions to maintain project timelines and quality.
- Communicated effectively with clients, stakeholders, and team members, providing regular progress updates and managing expectations throughout the project lifecycle.
- Ensured compliance with all local building codes, safety regulations, and environmental guidelines, achieving a pass rate on inspections.
- Developed risk management strategies, identifying and mitigating potential risks early in the project to prevent disruptions and additional costs.
- Managed project documentation, including contracts, change orders, RFIs, and daily reports, ensuring accurate records and project transparency.
- Delivered exceptional customer service by addressing client concerns promptly and fostering long-term relationships, resulting in repeat business.
- Constructed, installed, and repaired structures, frameworks, and fixtures using wood, plywood, and other materials, consistently ensuring high-quality craftsmanship.
- Interpreted blueprints, drawings, and specifications to measure and cut materials accurately, ensuring precise and efficient construction.
- Installed doors, windows, cabinets, and trim, improving both functionality and aesthetic appeal for residential and commercial projects.
- Managed carpentry projects from start to finish, coordinating with project managers, subcontractors, and other trades to meet deadlines and budget requirements.
- Ensured adherence to safety standards and building codes, reducing on-site accidents through proactive safety measures and training.
Professional Driver
Bay and Bay Transportation
01.2021
- Safely operated commercial vehicles, including tractor-trailers, flatbeds, and tankers, adhering to all traffic laws and regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with DOT regulations.
- Maintained accurate logs of working hours, vehicle maintenance, and cargo deliveries using electronic logging devices (ELDs).
- Loaded and unloaded cargo, ensuring proper weight distribution and securing loads to prevent shifting during transit.
- Communicated effectively with dispatchers, customers, and other drivers to coordinate delivery schedules and address any issues.
- Demonstrated excellent time management skills by consistently meeting delivery deadlines and optimizing routes for efficiency.
- Performed routine maintenance and minor repairs on vehicles to minimize downtime and ensure operational readiness.
- Adhered to company policies and procedures, including safety protocols and customer service standards.
- Provided exceptional customer service by delivering goods in a timely and professional manner, addressing any customer concerns promptly.
Professional Driver
Covenant Transport
01.2021
- Operated multi-ton vehicles to deliver cargo safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Followed designated routes for timely deliveries throughout service areas.
- Maintained accurate records of mileage, fuel usage, and delivery logs.
- Communicated with dispatch regarding traffic conditions and delivery updates.
- Adhered to all local traffic laws and company safety protocols consistently.
- Provided excellent customer service during cargo drop-offs and pickups.
Professional Driver
US EXPRESS
01.2019
- Operated multi-ton vehicles to deliver cargo safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Followed designated routes for timely deliveries throughout service areas.
- Provided excellent customer service during cargo drop-offs and pickups.
- Adhered to all local traffic laws and company safety protocols consistently.
- Collaborated with team members to ensure smooth loading and unloading processes.
Sales Professional
US AUTOS
01.2019
- Consistently exceeded sales targets by identifying customer needs, offering tailored vehicle solutions, and closing above average deals per month.
- Developed and maintained strong customer relationships, resulting in an increase in repeat business and referrals.
- Conducted product presentations, negotiated pricing, and facilitated vehicle financing, leading to an increase in sales volume.
- Stayed up-to-date with market trends and vehicle inventory, ensuring customers received accurate information and the best available options.
- Provided exceptional customer service throughout the entire buying process, contributing to an improvement in customer satisfaction scores.
Education
CDL License - Certification of Completion
CDL TRAINING SERVICES AND CONSULTING
01.2019
Associates - Biblical Studies
UNIVERSITY OF COLORADO
01.2019
Completion - Real estate
GOLD COAST SCHOOL OF REAL ESTATE
01.2017
License - Dealership Associate
MAXIMUM POTENTIAL INSTITUTE AT CITY COLLEGE OF FORT LAUDERDALE
01.2017
Broker Agent - Certification
BROOKS TRAINING SOLUTIONS
01.2013
Certificate - Completion
HENNIPIN COUNTY APPRENTICESHIP CARPENTRY TRAINING PROGRAM
01.2004
Certificate - Completion
CLN BUSINESS BASICS
01.2003
Management Analyst & Consulting - Certificate of Completion
ADULT CONTINUING EDUCATION MINNESOTA
01.1998
Business Ownership - Certificate of Completion
CAMBRIDGE COLLEGE
01.1996
Welding - Certificate of Completion
HUNTINGTON ENGINEERING
01.1994
Business Management -
CAMBRIDGE COLLEGE
Skills
- Agile project management
- Scrum methodology
- Backlog refinement
- Risk assessment
- Contract negotiation
- Customer relationship management
- Problem solving
- Attention to detail
- Team facilitation
- User story creation
- Sprint review facilitation
- Sprint retrospective facilitation
- Leading scrum meetings
- Public speaking
References
Available upon request.
Timeline
Agile Scrum Master-Apprentice
Agility Consulting Group
01.2025 - 06.2025
Professional Driver
Dart
01.2023 - 01.2025
Professional Driver
Regional Supplemental Services
01.2021 - 01.2022
Professional Driver
Bay and Bay Transportation
01.2021
Professional Driver
Covenant Transport
01.2021
Owner & Professional Driver
Grateful Beyond Logistics
01.2019 - 01.2024
Professional Driver
US EXPRESS
01.2019
Sales Professional
US AUTOS
01.2019
Sales Professional
ATLANTA USED CAR SALES
01.2017 - 01.2019
Owner, Project Manager, General Contractor
TRUE AMERICA LLC
01.2009 - 01.2017
Project Manager, Carpenter
MORR CONSTRUCTION
01.2006 - 01.2009
CDL License - Certification of Completion
CDL TRAINING SERVICES AND CONSULTING
Associates - Biblical Studies
UNIVERSITY OF COLORADO
Completion - Real estate
GOLD COAST SCHOOL OF REAL ESTATE
License - Dealership Associate
MAXIMUM POTENTIAL INSTITUTE AT CITY COLLEGE OF FORT LAUDERDALE
Broker Agent - Certification
BROOKS TRAINING SOLUTIONS
Certificate - Completion
HENNIPIN COUNTY APPRENTICESHIP CARPENTRY TRAINING PROGRAM
Certificate - Completion
CLN BUSINESS BASICS
Management Analyst & Consulting - Certificate of Completion
ADULT CONTINUING EDUCATION MINNESOTA
Business Ownership - Certificate of Completion
CAMBRIDGE COLLEGE
Welding - Certificate of Completion
HUNTINGTON ENGINEERING
Business Management -
CAMBRIDGE COLLEGE
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