Summary
Overview
Work History
Education
Skills
XactNet Address
Licenses
Certification
Additional Work History
Timeline
Generic

Cedric X. Igus Jr

2700 Eldorado Drive,Mobile, AL

Summary


Detail-oriented and licensed Claims Adjuster Trainee with a strong background in claims investigation, policy interpretation, negotiation, and liability assessment. Proven ability to analyze damages, review insurance claims, and provide fair and equitable resolutions. Adept at customer service, documentation accuracy, and dispute resolution, ensuring efficient claims processing. Dedicated about learning and excelling in technical and interpersonal aspects of insurance claims.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Longshoreman

Alabama State Docks
11.2023 - Current
  • Inspected cargo damages, documented incidents and assisted liability determinations.
  • Resolved logistical disputes and collaborated with insurance representatives.
  • Strengthened logistical coordination by implementing best practices learned through mentorship.
  • Quickly adapted to cargo damage assessment techniques, actively applying feedback from experienced professionals.

Property Manager

Igus Legacy Properties LLC
11.2021 - Current
  • Managed disputes between tenants and landlords, negotiated lease agreements, and settled financial disputes
  • Conducted over 50 inspections, assessed property damages, and reviewed maintenance records to determine liability.
  • Investigated property damage claims, assessed liability and documented loss details.
  • Processed insurance claims, collaborated with adjusters and coordinated repairs.
  • Continuously refined negotiation strategies by applying insights from tenant interactions and industry experts.
  • Integrated feedback from adjusters to improve claims assessments and resolution efficiency.
  • Developed leadership and problem-solving skills through proactive communication and adaptability in tenant disputes.

Field Service Technician

Diebold Nixdorf Incorporated
12.2018 - Current
  • Analyzed equipment damage report, similar to claims adjusters determining liability.
  • Created service reports detailing assessments- parallel to insurance claim documentation.
  • De-escalated client disputes, demonstrating strong negotiation skills for fair resolutions.
  • Scheduled over 30 jobs a week with branch managers to analyze and fix important banking equipment.
  • Applied constructive feedback to refine service reporting, ensuring compliance with industry standards.
  • Adjusted schedules and priorities based on evolving client needs, demonstrating flexibility and problem-solving skills

Education

Associate - Computer Aided Drafting and Design

Bishop State Community College
Mobile, AL
09.2005

Diploma -

Murphy High School
Mobile, AL
05.1998

Skills

  • Attention to Detail
  • Insurance Policy Coverage Knowledge
  • Analytical Thinking
  • Time Management & Prioritization
  • Team Collaboration & Adaptability
  • Claims processing & Problem Solving
  • Negotiation Skills & Proficient with building relationships with customers
  • MS office
  • Estimations & Damage Assessment
  • Claims file management processes
  • Customer Service Excellence & Effective Communication
  • Proficient in Xactimate

XactNet Address

CXIAD@JWGLISSM.JOHN.LEHI.UT.C

Licenses

  • AL, #120509
  • TX, #3199170
  • MS, #11064738
  • LA, #1139588
  • FL, #G164826
  • GA, #3748732
  • OK, #3003513171
  • KY, #1385184

Certification


  • Desk Adjuster Training, Insurance Adjuster Now (IAN), Virtual
  • Xactimate Training, Insurance Adjuster Now (IAN), Virtual, 02/23/25
  • Auto Adjuster Training Boot Camp, IAN, 02/23/25
  • State Farm Policy Certification
  • State Farm Estimatics Certification
  • State Farm Auto Certification
  • 2025 NFIP Course Certificate of Completion, 03/06/25
  • Transportation Worker Identification Credential (TWIC card holder), AL

Additional Work History

Team Services Inc.- Field Service Technician (12/2015-12/2018)

FedEx Ground/Home Delivery- Contractor & Package Handler (05/2005-04/2008

Express Employment  Professionals | Wittichen Supply Company- Warehouseman & Driver (03/2013-02/2014)

Jubilee Paint & Body Shop- Body Prep Helper & Detailer (01/2003-01/2005)

Timeline

Longshoreman

Alabama State Docks
11.2023 - Current

Property Manager

Igus Legacy Properties LLC
11.2021 - Current

Field Service Technician

Diebold Nixdorf Incorporated
12.2018 - Current

Associate - Computer Aided Drafting and Design

Bishop State Community College

Diploma -

Murphy High School

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Cedric X. Igus Jr