Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments.
Overview
16
16
years of professional experience
Work History
Internal Logistics Leader
Toyota Battery Manufacturing of NC
11.2023 - Current
Trained employees on Logistics processes and assigned duties.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Headed Camera Project that involves installing cameras to observe IL processes and implement countermeasures for incidents in 3 startup buildings measuring a total of 2 million square feet. Total project budget of $500,000.
Directed PPE project for Internal Logistics. Consisted of getting PPE requirements, working with Vendors to install PPE machines and ensuring all IL staff have proper PPE.
Evaluated staff performance and provided coaching to address inefficiencies.
Help set up operations on multiple docks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Branch Manager
White Cap Construction Supply(Formally Ram Tool)
02.2022 - 04.2023
Promoted from Operations Manager to Branch Manager.
Direct all sales and operations for the branch. Responsible for the execution of sales strategies.
Safeguard company assets and associates. Provided operational oversight and inventory management.
Acted as liaison to functional leadership to ensure customer satisfaction and problem resolution.
Work closely with vendors to maximize sales and increase profitability, also develop and execute strategies to grow local market share and pursues business opportunities.
Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
Operations Manager
White Cap Construction Supply (Formally Ram Tool)
02.2021 - 02.2022
Responsible for branch daily operations within specific functional areas (delivery, warehouse management, and order issue resolution).
Utilize salaried and hourly leadership to communicate and execute tasks, while managing schedules, staff levels and resource utilization.
Provide input and manage area related payroll, operational expenses/budgets, and execute other administrative functions and reporting as required,
Ensures product is delivered and billed in a timely manner.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Logistics Manager
CJ Logistics Inc.
12.2018 - 02.2021
Engage the Workforce by conducting daily shift meetings, solving problems and addressing issues with employees
Execute the daily work plan including goals and workflow management.
Provide coaching through observations and provide performance feedback
Monitor and manage employee time, attendance and payroll.
Communicate customer specific requirements and perform process quality checks and program management.
Handled day-to-day shipping and receiving, typically overseeing more than 20,000 packages per day.
Conducted research to address shipping errors and packaging mistakes.
Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Operations Supervisor
Liberty Hardware Mfg. Corp
04.2017 - 10.2018
Oversaw Shipping Department, and cross trained in Receiving, Small Order, and Selection departments to provide coverage when Management was out.
Motivated and trained employees to maximize team productivity.
Developed and deepened relationships with customers, vendors and internal stakeholders.
Created and implemented strategies for improving operational efficiency and accuracy, through continuous improvement kaizen events.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Set project timeline's and kept teams on task to complete milestones according to schedule.
Managed staff performance evaluations, one-one and department meetings.
Assistant Plant Manager
Pacific Coast Feather Company
12.2015 - 04.2017
Overseeing a staff of 60 to 80 people with 5 direct reports. Cross trained with each department supervisor to provide back up support when on vacations. Monitor staff performance in each department.
Make sure all processes are compliant to company policies. Help produce an incentive program within the company to help motivate employees to produce more within the departments.
Daily production reporting, ensure current and accurate information is reported and reports are submitted to management a timely basis.
Monitor shipping activity to ensure deliveries are made on time to the customer. Spot check raw material levels against SAP inventory.
Back up to Plant Manager and reported Daily Raw Material Usage. Responsible for maintaining non controlled inventory item levels.
Involved in all employee related HR issues including hiring, warnings, terminations, vacation request, etc.
Maintain a safe work environment.
Warehouse Supervisor
Freud
11.2014 - 12.2015
Maintained necessary level of communications between shifts.
Responsible for achieving production requirements. Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints. Prepared and maintained production reports and personnel records.
Ensured that all health and safety guidelines were followed. Achieved a 99.5% on-time shipment rate. Verified computations against physical count of stock. Led warehouse improvement initiatives to advance operational efficiencies.
Coordinated quarterly business reviews alongside senior management. Addressed all personnel issues promptly and professionally.
Operations Manager
Fedex Ground
07.2011 - 05.2014
Management responsibilities include hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, and discipline.
Package Handler
Fedex Ground
03.2009 - 07.2011
Education
Bachelor of Science - Business Administration And Management
Bachelor of Science - Business Administration And Management
Methodist University
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