Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cedrick Bellevue

Orlando,FL

Summary

Detail-oriented and dedicated professional with a background in customer service as a T1 Ecom Agent at Costco and Barista Trainer at Starbucks, seeking to transition into an office role in healthcare. Proven ability to manage inquiries, streamline processes, and ensure exceptional patient and client satisfaction in fast-paced environments. Strong organizational and communication skills with a focus on collaboration and problem-solving. Committed to maintaining a supportive and efficient office atmosphere, eager to learn and grow within the healthcare industry. Demonstrates loyalty, a strong work ethic, and a genuine passion for contributing to high-quality patient care and operational success.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Barista Trainer

Starbucks
Orlando, Florida
03.2024 - Current
  • Assessed skill levels of new and existing baristas, providing individualized training plans.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Adhered to health department regulations concerning sanitation standards.

Processing Clerk

Costco
Orlando, Florida
  • Processed incoming and outgoing documents, ensuring accuracy of data entry.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.
  • Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
  • Verified customer information by comparing it against existing records in the system.
  • Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.

Education

Associate of Applied Science - Diagnostic Medical Sonography

Advent Health University
Orlando, FL
01-2026

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2024

Skills

  • Employee Performance Management
  • Leadership experience
  • Health codes understanding
  • Workload Management
  • Creating reports
  • Searching records
  • Confidentiality
  • Quality Assurance
  • Building rapport
  • Call documentation skills

Certification

  • basic life support

Timeline

Barista Trainer

Starbucks
03.2024 - Current

Processing Clerk

Costco

Associate of Applied Science - Diagnostic Medical Sonography

Advent Health University

Associate of Arts - General Studies

Valencia College
Cedrick Bellevue