Cedrick Dew
Stone Mountain,GA
Summary
I am a experienced individual who is good at providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. I'm also a physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Followed by me being a dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Overall I am determined to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Realtor Assistant
Townscape Realty
09.2023 - 01.2024
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Assisted realtors in closing deals swiftly by efficiently preparing all necessary documentation.
- Enhanced property listings by producing visually appealing marketing materials, including brochures and virtual tours.
- Streamlined communication between clients and realtors, ensuring timely responses to inquiries and facilitating smooth transactions.
- Supported realtor success through proficient management of daily schedules, appointments, and administrative tasks.
- Conducted thorough market research to provide realtors with accurate pricing recommendations, contributing to successful sales negotiations.
- Strengthened professional relationships with clients by consistently delivering personalized assistance throughout the buying or selling process.
Box Truck Driver
RWC TRUCKING LLC
12.2022 - 09.2023
- Enhanced delivery efficiency by planning optimal routes and managing daily schedules.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Maintained accurate records of deliveries, vehicle inspections, and other relevant documentation for compliance purposes.
- Reduced fuel costs with careful route planning and efficient driving techniques.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Provided support in training new drivers on company policies, procedures, and best practices for box truck operation.
- Communicated effectively with both dispatchers and customers alike regarding ETAs or delays due to unforeseen circumstances.
- Inventoried and inspected goods to determine quantities and conditions.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Obtained authorizations from shippers and receivers to assess invoices.
- Skilled driving in poor weather conditions.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Filled out load paperwork and DOT-mandated log books.
Cook
Shake Shack
05.2021 - 03.2022
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Managed opening and closing shift kitchen tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Warehouse Worker
Ferguson Enterprises LLC
11.2020 - 04.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Improved warehouse efficiency by organizing and maintaining a clean work area.
- Safely operated forklift to transport materials within the warehouse, reducing manual labor efforts.
- Enhanced workplace safety by complying with all OSHA regulations and company guidelines.
- Transported goods between warehouse locations according to shipment and storage needs.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Server, Host, Cashier
Nancy's Pizza
07.2019 - 08.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Delivered pick-up and curbside orders to guests.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Driver
RENTAL CAR CENTER
03.2019 - 07.2019
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Followed all relevant traffic laws and safety regulations.
- Cleaned vehicle regularly to maintain professional appearance.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Transport vehicles in a safe and timely matter.
Picker Packer
JFC International
07.2018 - 01.2019
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Host
Guest Services
06.2017 - 08.2018
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Self-motivated, with a strong sense of personal responsibility.
Cashier
Popeye's Restaurants
02.2016 - 06.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High school or equivalent -
Towers High School
Decatur, GA05.2018
Skills
- Host
- Busser
- Waitress
- Front Desk
- Customer Service
- Restaurant Experience
- Culinary Experience
- Catering
- Serving Experience
- Guest Services
- Kitchen Management Experience
- Food Preparation
- Cooking
- Microsoft Office
- Customer service
- Team Collaboration
- Commercial Delivery
- Route Navigation
- Pallet Jack Operation
- DOT Regulations
- Safe driving practices
- Multitasking
- Decision making
- Liftgate Operation
- Document Processing
- Word Processing
- Document Preparation
- File Management
- Document Scanning
- Data Entry
- Appointment Scheduling
- Microsoft PowerPoint
- Computer Proficiency
- Retail Store Support
- POS Systems Expert
- Quality Control
- Microsoft Excel
- Travel Planning
Certification
Driver's License.
DOT CARD.
Timeline
Realtor Assistant
Townscape Realty
09.2023 - 01.2024
Box Truck Driver
RWC TRUCKING LLC
12.2022 - 09.2023
Cook
Shake Shack
05.2021 - 03.2022
Warehouse Worker
Ferguson Enterprises LLC
11.2020 - 04.2021
Server, Host, Cashier
Nancy's Pizza
07.2019 - 08.2020
Driver
RENTAL CAR CENTER
03.2019 - 07.2019
Picker Packer
JFC International
07.2018 - 01.2019
Host
Guest Services
06.2017 - 08.2018
Cashier
Popeye's Restaurants
02.2016 - 06.2017
High school or equivalent -
Towers High School
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